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Bellevue, Washington, United States
Hybrid
Not Available
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.
Observability Engineering owns the breadth and depth of observability and telemetry at Smartsheet. We build and operate the shared platform every engineering team depends on to understand how their software behaves in production (metrics, logs, distributed traces, RUM, synthetics, and AI/agentic telemetry) across a global, multi-region, commercial and government footprint. We are consolidating ownership of all of it into a single correlated platform, and treating telemetry as what it actually is: one of the largest and most valuable datasets at the company. It's a broad mandate with real scope to shape, and we hold this internal platform to the same rigor, reliability, and product standards as customer-facing software.
As a Principal Software Engineer (Observability & Telemetry Data), you will set the technical direction for how Smartsheet collects, models, stores, and derives value from telemetry data. This is an architect role: you will define the telemetry data platform and the standards that govern it, carry that architecture across engineering org boundaries, partner with our Data and AI Platform teams on Databricks and MLflow integration, and act as the company's definitive technical voice on observability. You will influence roadmaps you do not own, resolve the hard design trade-offs between fidelity and cost, and raise the technical bar for every engineer instrumenting a service.
This full-time position reports to the Team Lead, Observability Engineering and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.
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Current US Perks & Benefits:
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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