Principal Technical Product Manager

Accountabilities

Product Strategy and Ownership: Own the end-to-end strategy, roadmap, and profit-and-loss (P&L) outcomes for assigned product families, including private cloud, storage, and operating system management solutions, from discovery and development through launch and adoption.
Roadmap Prioritization: Make decisive product investment decisions, determining which initiatives to pursue, defer, or discontinue. Clearly communicate priorities, trade-offs, and recommendations while adapting plans to customer feedback, market conditions, and business objectives.
Customer and Market Insights: Engage regularly with customers, partners, sales teams, and sales engineers to understand business needs, competitive positioning, pricing, and product performance. Translate qualitative feedback and quantitative data into clear problem statements and actionable product strategies.
Technical Product Leadership: Collaborate closely with engineering teams to define requirements, evaluate architectural trade-offs, resolve technical challenges, and deliver reliable infrastructure products that meet customer and business expectations.
Product Launch and Adoption: Drive predictable release cycles and successful product launches in partnership with engineering. Equip sales teams, sales engineers, and channel partners with the knowledge and resources needed to position, demonstrate, and sell new capabilities effectively.
Cross-Portfolio Strategy: Identify opportunities to combine infrastructure, cloud, and application-hosting capabilities into integrated solutions that create additional customer value and unlock new revenue opportunities.
Business Performance Management: Establish measurable success criteria and track outcomes such as bookings, net revenue retention, and EBITDA margin. Use performance data to refine product strategy and demonstrate the business impact of roadmap decisions.
Cross-Functional Collaboration: Align product leadership, engineering, delivery, sales, and marketing around strategic priorities, launch plans, dependencies, and execution expectations.
Execution and Decision-Making: Maintain delivery momentum by removing blockers, making reversible decisions quickly, and escalating strategic decisions rather than unresolved problems. Balance urgency with thoughtful evaluation when decisions have significant long-term consequences.
Product Communication and Documentation: Produce clear, concise roadmaps, requirements documents, launch plans, and executive updates tailored to technical, commercial, and customer audiences.
Mentorship and Product Excellence: Raise the standard of product management practices across the organization by sharing expertise, mentoring fellow product managers, and establishing strong examples of strategic thinking, documentation, and execution.
Continuous Improvement: Use customer feedback, competitive intelligence, emerging technologies, and AI-powered tools to accelerate research, analysis, prototyping, and product development while continuously improving decision quality and team effectiveness.
Requirements
Professional Experience: At least 8 years of product management experience, preferably focused on B2B infrastructure, cloud computing, hosting, networking, or developer platform products.
Demonstrated Business Impact: A proven track record of owning product roadmaps and delivering measurable business results, with the ability to explain the metrics achieved and the decisions or initiatives that drove them.
Technical Expertise: Strong technical understanding of infrastructure technologies, including virtualization, storage, networking, platform APIs, or related systems. An engineering or sales engineering background is an advantage.
End-to-End Product Delivery: Demonstrated experience taking at least one product from initial concept through launch, with a history of delivering releases at a consistent, ambitious pace.
Strategic Prioritization: Strong judgment and analytical skills, with the ability to evaluate competing priorities, assess trade-offs, make independent decisions, and adjust strategy based on evidence.
Customer and Market Orientation: A genuine interest in customer needs, supported by experience conducting customer conversations, understanding competitive offerings, analyzing market dynamics, and translating insights into product opportunities.
Commercial Acumen: The ability to connect technical product decisions to revenue growth, customer retention, profitability, pricing, and broader business performance.
Communication Skills: Excellent written and verbal communication, including the ability to discuss architecture, APIs, virtualization, and infrastructure trade-offs with engineering teams while explaining business value, pricing, and risk to executives, customers, and commercial stakeholders.
Cross-Functional Leadership: Demonstrated ability to influence stakeholders, coordinate across technical and commercial teams, build alignment, and drive execution without relying on formal authority.
AI-First Mindset: Regular use of AI tools to accelerate research, drafting, analysis, prototyping, and other product management activities.
Preferred Technical Experience: Familiarity with private cloud platforms such as CloudStack, VMware, Hyper-V, or Proxmox; storage arrays; AI infrastructure; or security products.
Preferred Commercial Experience: Experience with pricing, packaging, or margin optimization for usage-based or hourly-billed services.
Preferred Go-to-Market Experience: Experience working with channel partners or enabling sales and sales engineering teams to position and sell technical products.
Preferred Organizational Experience: Exposure to integrating products, teams, or technology portfolios following an acquisition.
Leadership Approach: A proactive, curious, and outcome-oriented mindset, with the ability to move quickly, acknowledge mistakes, challenge assumptions, build trust, and raise standards without ego.
Commitment to Continuous Improvement: A willingness to learn, experiment, and improve product strategy and execution while contributing to an inclusive, collaborative, and customer-focused culture.
Candidates who meet most of the core requirements and are excited by the opportunity are encouraged to apply. The emphasis is on demonstrated capability, sound judgment, and potential impact rather than checking every box.
Benefits
Flexible Time Off: A flexible paid time-off policy that empowers employees to manage their time and maintain a healthy work-life balance.
Comprehensive Healthcare: Medical, dental, and vision coverage, with Health Savings Account (HSA) and Health Reimbursement Arrangement (HRA) options.
Retirement Savings: A 401(k) plan with a 4% company match.
Paid Parental Leave: Paid leave to support employees and their families during important life events.
Life and Disability Insurance: Coverage designed to provide additional financial protection and peace of mind.
Wellness Support: Resources supporting mental and physical well-being.
Technical Resources: Free access to colocation and cloud infrastructure for hands-on experimentation, development, and learning.
Remote Flexibility: A remote-friendly work environment, allowing employees to work from anywhere in the United States.
Professional Growth: Opportunities to influence product strategy, lead complex infrastructure initiatives, and strengthen technical and commercial leadership capabilities.
Collaborative Culture: A low-ego, action-oriented environment that values empowerment, continuous improvement, customer focus, curiosity, and measurable outcomes.
Inclusive Workplace: A commitment to equal employment opportunities and reasonable accommodations throughout the recruitment and employment process.