Procure-to-Pay Lead Representative - Freedom Fertility - Newburyport, MA

Position Summary
The Procure-to-Pay Lead Representative serves as a technical resource within the Procure-to-Pay function. This role supports accurate transaction processing, maintains information within computer systems, and helps ensure established verification procedures are followed. The Lead Representative also provides guidance and support to junior team members while working independently with limited supervision.

Key Responsibilities

• Serve as a technical resource for Procure-to-Pay processes and activities.
• Maintain accurate information and records within computer systems.
• Ensure transaction entry and verification procedures are followed.
• Assist buyers with contacting vendors to obtain pricing and coordinate delivery dates as needed.
• Develop and maintain resources and documentation for assigned areas.
• Provide guidance, coaching, and direction to junior team members.
• Help resolve Procure-to-Pay questions and process-related issues.
• Work independently and manage assigned responsibilities with limited supervision.
• Support consistent and accurate Procure-to-Pay operations across the team.

Qualifications

• 3+ years of Procure-to-Pay or related experience.
• Experience resolving invoice, purchase order, or vendor discrepancies.
• Experience creating or maintaining process documentation, job aids, or team resources.
• Previous lead, SME, mentor, or training experience.
• Comfortable working with computer systems and maintaining accurate transactional information.
• Strong attention to detail and ability to follow established processes.
• Ability to work independently and prioritize responsibilities.
• Strong communication skills with the ability to guide and support other team members.
• Experience working with buyers and vendors is beneficial.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 26 - 39 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.