Music is Universal
 
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.

The A Side: A Day in The Life

Our design team is small, agile, and highly collaborative, working closely with Product Owners, Engineers, and Business Stakeholders to create thoughtful, effective design solutions across a wide range of digital products and services. As a multidisciplinary team, we bring strengths across UX and UI, supported by broader experience in brand, motion, and visual design. Together, we set the standard for design quality, visual consistency, and user experience across Universal Music Group, Universal Music Publishing Group, and Universal Production Music.

As a Product Designer, you’ll lead design across complex internal products from discovery through to delivery, shaping both the user experience and the strategic direction of our tools. You’ll work with stakeholders, Product Owners, and development teams to understand needs, define requirements, and turn complexity into clear, intuitive experiences. You’ll own and evolve our cross-platform design system, defining standards, governance, and adoption across multiple product teams, evolving the components, patterns, and principles that support consistent, scalable design across our data-heavy ecosystem.

This role is about more than delivering screens. You’ll work on complex, often ambiguous internal tools that support global teams, requiring you to simplify workflows, align stakeholders, and design for scale. You’ll help raise the bar for craft, usability, and design thinking across the business, contributing to products that connect teams, streamline workflows, and move Universal Music Group forward. You’ll do this alongside a talented, multidisciplinary team of Designers, Engineers, Product Owners, and Analysts who care deeply about building great products and building them well.
 

The B Side: Skills & Experience

Key Responsibilities

• Design flows and experiences that simplify complex requirements into intuitive and functional interfaces
• Maintain and contribute to our existing Design Systems
• Design new product experiences that evolve and define visual systems
• Contribute to strategic decisions around the future direction of our products
• Give and solicit feedback from designers, stakeholders and the broader product team in order to continually improve quality
• Present work to the broader product team and other leaders, clearly and succinctly articulating the goals and concepts.
• Drive a partnership with product managers, engineers and stakeholders in order to oversee the user experience of a product from conception until launch and beyond

Must have

• Strong experience designing and shipping multiple features that are broad/ambiguous in scope and encompass an end-to-end experience across a variety of platforms in a date heavy tech-driven environment
• Strong interaction design experience with knowledge to define how an experience should behave based on understanding users' needs, plus consideration of how this product will scale. Use appropriate prototyping tools to demonstrate how a particular flow or interaction will work
• Strong visual design experience with proficiency in typography, desktop/mobile UI, colour, layout, iconography and aesthetic sense and how these elements impact product function
• Strong experience with strategic product thinking and experience in developing product goals, identifying opportunities, and making decisions based on the impact to users and the business
• Happy working as part of a small design team.
• Enjoys ownership of both practical & strategic product design work
• Strong portfolio demonstrating user-centred design, visual craft, and problem-solving skills
• Willingness to take responsibility for the overall quality of products, proactively seek solutions
• Proficiency with UX/UI design tools (e.g., Figma, Adobe Creative Suite)
• Excellent communication and presentation skills, with the ability to articulate design decisions to designers, product managers, engineers and stakeholders
• Pixel-perfect eye for small details that take designs to the next level, whilst understanding the balance between pragmatism vs. perfection
• Confident working with cross-functional teams in a fast-paced, iterative environment
• Demonstrated ability to design, articulate, and present complex user flows, ensuring clarity for both team members and stakeholders
• Confidence in owning end-to-end design for products or features, from concept through to delivery
• Profound understanding of technical boundaries and implementation
• Can work collaboratively and independently
• Contribute to the vibrant culture within the business

Nice to have

• Experience working with B2B products, dashboards and desktop experiences
• Solid understanding of Design Tokens and Token Studio
• Motion design experience

Bonus Tracks: Your Benefits

• Group Personal Pension Scheme (between 3% and 9%)
• Private Medical Insurance
• 25 paid days of annual leave

• Interest Free Season Ticket Loan
• Holiday Purchase scheme
• Dental and Travel Insurance options
• Cycle to Work Scheme
• Salary Sacrifice Cars
• Subsidised Gym Membership
• Employee Discounts (Reward Gateway)

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

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