Greater London, England, United Kingdom
Hybrid
End Date
Monday 26 October 2026Salary Range
£72,702 - £80,780We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job ShareJob Description Summary
.Job Description
JOB TITLE: Product Designer – 12 Month FTC
SALARY: £72,702 - £80,780
LOCATION: London
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
About the role
We’re looking for an experienced Product Designer to join our Commercial Experience Design team and help transform how customers and colleagues experience commercial lending.
You’ll work across complex lending journeys, turning customer needs, business requirements and technical constraints into simple, intuitive digital experiences.
This is a hands-on role spanning discovery through to delivery. You’ll understand problems, shape journeys, develop concepts, create and test prototypes and work closely with Product, Engineering, Content, Research and business specialists to bring experiences to life.
Importantly, we’re also looking for someone who wants to rethink how design itself gets done.
You'll actively explore how AI can improve the speed, quality and effectiveness of the design workflow, using emerging tools and approaches to accelerate research synthesis, ideation, prototyping and iteration, while applying strong design judgement to the outputs.
What you’ll be doing:
Design end-to-end product experiences
Design customer and colleague experiences across complex commercial lending journeys, considering everything from initial exploration and eligibility through application, fulfilment and servicing.
Turn complexity into simple experiences
Understand complicated processes, policies, customer needs and technology constraints and translate them into clear journeys, interactions and interfaces. You’ll be comfortable moving between the big picture journey and the detail of an individual interaction.
Prototype and iterate rapidly
Create user flows, concepts, wireframes and high-fidelity prototypes using Figma and other prototyping tools, moving rapidly from an idea to something customers, colleagues and stakeholders can experience and react to.
Design from evidence
Work closely with Design Research and use customer insight, usability testing, analytics and experimentation to challenge assumptions and improve designs.
Facilitate collaborative design
Plan and facilitate workshops, design sprints, critiques and collaborative design sessions that bring together Product, Engineering, Content, Research and subject-matter experts.
Bring AI into the design workflow
A significant part of this role will be helping us explore how AI can augment the product design process. We don't simply want someone who can use an AI tool. We want a designer who is curious about where AI genuinely makes the design process better and where human judgement remains essential.
You'll be encouraged to:
The goal isn't simply to produce designs faster.
It's to use AI to help us explore more possibilities, learn earlier and improve the quality of what ultimately reaches customers and colleagues.
Why join us?
We’re investing billions in our people, places and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.
What we’re looking for?
AI mindset and capability
We wouldn't expect candidates to be experts in every emerging AI design tool. We'd value curiosity, experimentation and evidence of applying AI thoughtfully over expertise in one platform.
And any experience of these would be great
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you:
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
Ready for a career where you’ll learn and thrive? Apply today and find out more.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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