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Headquarters, Winston Salem, NC, United States of America
Onsite
Own Product Strategy & Roadmap
Define product vision and multi-quarter roadmap for AI-driven workflow transformation within RCM.
Establish OKRs and measurable outcomes tied to automation rate improvements, net revenue impact, accuracy thresholds, operational efficiency, and scalability.
Define baseline metrics and target thresholds prior to deployment.
Evaluate and prioritize initiatives based on feasibility, ROI, risk, economics, and strategic alignment.
Make informed tradeoff decisions in partnership with Engineering and leadership.
Own Product Lifecycle & Execution Discipline
Translate strategic priorities into actionable roadmap milestones and a clearly prioritized backlog.
Drive detailed planning and execution alignment with Engineering, including dependency coordination and release sequencing.
Define scope boundaries, acceptance criteria, and launch readiness standards.
Identify execution risks and technical dependencies early and drive mitigation strategies.
Lead initiatives from concept through launch and post-release optimization.
Monitor post-launch performance and refine roadmap priorities based on measurable outcomes and evolving business needs.
Drive Discovery & Workflow Redesign
Conduct structured discovery within operational workflows to identify redesign and automation opportunities.
Validate solution hypotheses with both external customers and internal users.
Translate complex operational and regulatory challenges into structured requirements and measurable success criteria.
Use experimentation and data insights to guide sequencing and scaling decisions.
Deliver Agentic Workflow Automation
Define and deliver multi-step AI-enabled workflows designed for automation with appropriate human oversight.
Leverage LLMs, retrieval (RAG), orchestration frameworks, APIs, and structured decision systems to support autonomous task execution.
Translate ambiguous problems into clear agent tasks, system integrations, and production-ready implementations.
Ensure automation moves from experimentation to reliable, observable, and scalable deployment.
Manage AI economics, including performance-to-cost tradeoffs, to ensure sustainable deployment at scale.
Collaborate with Engineering & Technical Teams
Partner closely with Engineering to implement scalable workflow automation and system integrations.
Engage Data Science where appropriate to support model-driven capabilities, evaluation frameworks, and performance optimization.
Define evaluation criteria, acceptance thresholds, and monitoring standards prior to deployment.
Balance innovation with reliability, cost control, compliance, and technical feasibility.
Lead Automation & Organizational Change
Champion automation-first thinking across product and operational teams.
Influence cross-functional stakeholders to shift from manual processes to scalable, intelligent systems.
Identify repeatable patterns that evolve into reusable capabilities across revenue solutions.
Mentor and support other product managers in applying automation frameworks effectively.
Contribute to increasing AI fluency within the Product organization.
Ensure Responsible & Governed AI
Embed human-in-the-loop controls, guardrails, auditability, and escalation paths.
Define reliability, accuracy, and risk thresholds for production systems.
Ensure compliance with PHI/HIPAA handling requirements, audit logging standards, and access control policies.
Partner with Legal, Security, and Compliance to maintain regulatory alignment.
Communicate & Deliver Impact
Clearly articulate strategy, rationale, risks, and measurable outcomes to product leadership and executive stakeholders.
Provide transparent updates on roadmap progress, tradeoffs, and mitigation plans.
Monitor workflow performance and iterate based on operational data.
Demonstrate measurable impact including automation rate, time savings, accuracy improvement, net revenue impact, cost efficiency, and adoption.
Deliver on commitments with accountability and reliability.
Measurable increases in automation rate across targeted RCM workflows.
Documented reductions in manual effort and improved operational throughput.
Accuracy thresholds consistently met in production environments.
Positive net revenue impact with sustainable automation economics.
Clear adoption across operational teams.
Reusable automation patterns that extend thoughtfully to additional revenue solution areas over time.
Bachelor’s degree in business, technology, data science, or related field, or equivalent experience.
Demonstrated experience leading product initiatives involving workflow automation, intelligent systems, or advanced automation platforms.
Experience shipping AI-enabled or automation-driven solutions into production environments.
Strong working knowledge of LLM applications, retrieval systems, orchestration frameworks, APIs, workflow automation, and decision engines, with the ability to guide production implementation.
Strong systems thinking skills and ability to structure ambiguous, high-complexity operational problems.
Proven ability to influence cross-functional stakeholders and drive transformation initiatives.
Healthcare or regulated-industry experience is preferred; RCM experience is a plus.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - Regularly
Reach with Hands or Arms - Regularly
Talk or Hear and Read Instructions - Regularly
Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally
View Items at a Close Range - Regularly
Rarely: Job requires this activity up to 25% of the time
Occasionally: Job requires this activity between 25% - 50% of the time
Frequently: Job requires this activity between 50% - 75% of the time
Constantly: Job requires this activity more than 75% of the time
Individual Competencies
Collaboration: Creates internal alliances outside the immediate team or department.
Communication: Contributes to strategy for their team.
Influence: Function.
Problem Solving: Completes routine and repetitive tasks where tasks are straightforward.
Effective Execution: Demonstrates support for innovation and organizational changes needed to improve effectiveness and efficiency.
Curious: Assesses circumstances using experience and a variety of information gathered.
Urgency: Expertise in their discipline and understands these concepts in other disciplines.
Innovative: Arrives at decision using analytical thought.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:
91,364.63 - 152,274.38 USD AnnualThe final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.
Depending on the job level and role, it may include:
Annual discretionary bonuses through our Core Company Performance Bonus Plan
Equity grants, sign-on bonuses, and other tailored incentive opportunities
Additional discretionary compensation, such as:
Growing Revenue Incentives
Corporate or VIP Bonuses
Deferred compensation opportunities
The actual annualized salary offered at the time of hire will be communicated in the candidate’s offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.