Pay Range:
$100,000.00 - $165,000.00
Supervisory Organization:
Sr Mgr Technology-ERP Systems
Country:
United States of America
Address:
1401 PACIFIC AVE
City:
DALLAS, TX 75201
FLSA:
Exempt
Professionals:
03 - Technician (EEO-4-United States of America), 3A - Technicians (EEO-SubCategory)
General Summary:
The Product Manager, Enterprise Asset Management, will be responsible for defining product roadmaps, driving cross-functional collaboration, and ensuring that product solutions meet both business needs and user expectations, while aligning with the department’s overall strategy. The scope includes providing comprehensive product management support for a wide range of enterprise applications, including Enterprise Asset Management (EAM), inventory and materials management, Vertical Lift Modules (VLM) in DART facilities, and mobile versions of these enterprise applications.
Essential Duties and Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Define and maintain product roadmaps for enterprise applications, including Enterprise Asset Management (EAM), inventory and materials management, Vertical Lift Modules (VLM) in DART facilities, and mobile versions of these enterprise applications.
- Coordinate with the Technology leadership to ensure that the product roadmaps are aligned with the departmental and organizational goals.
- Drive cross-functional collaboration to ensure successful product development and delivery.
- Ensure that product solutions address business needs and meet user expectations.
- Develop, prioritize, and refine product features based on stakeholder input and business requirements.
- Monitor and analyze product performance metrics to identify and implement improvements.
- Oversee the full product lifecycle, including planning, development, testing, deployment, and post-launch support.
- Lead and manage initiatives for system upgrades, new implementations, and application integrations.
- Ensure compliance with relevant regulations, security standards, and industry best practices.
- Create and deliver training materials and support resources for end-users and internal teams.
- Conduct market research and stay updated on industry trends, emerging technologies, and best practices.
- Facilitate communication between Technology and business units to drive product success.
- Develop and implement disaster recovery plans to ensure business continuity.
- Oversee application architecture to ensure alignment with security and data standards.
- Manage secure data integration and exchange between enterprise systems.
- Lead change management processes and efforts to ensure smooth business transitions as products evolve and change.
- Maintain a high level of customer service and satisfaction through effective support and communication.
- Stay updated on emerging technologies and industry trends to drive innovation and maintain the relevance of enterprise applications.
- Continuously assess the performance of enterprise applications and provide regular updates to leadership, offering insights and recommendations for future enhancements.
- Performs other related duties as assigned
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.
- Bachelor’s degree from an accredited college or university in Business Administration, Computer Science, or a related field.
- Seven (7) years of experience in developing and managing product roadmaps, enterprise application architecture, or strategy for enterprise applications.
- Valid Texas Class A, B, or C driver’s license, no Driving While Intoxicated (DWI) conviction within the last sixty (60) consecutive months, not more than one (1) DWI on driving record, and not more than three (3) convictions of moving violations within the last thirty-six (36) months in order to operate DART non-revenue vehicles, or drive in the course and scope of job.
- Proficiency of PC software applications to include Microsoft Office or other related software applications.
- Proficient in task scoping, project management, problem-solving, resource management, and understanding budget and cost factors.
- Pass a physical (medical) examination that includes a drug screen in order to operate DART non-revenue vehicles, and the ability to lift 50 pounds.
- Skilled in handling conflicts constructively, and negotiating agreements.
- Must be able to work variable hours, to include emergency response to outages.
- Must be able to perform work from remote locations as needed.
- Must be able to work in an on-call rotation.
- Must maintain all certification(s) required for this position.
- Knowledge of budget development/analysis, and operational cost factors.
- Analytical and creative skills to find solutions to complex interpersonal, technical and administrative problems.
- Ability to build relationships, address needs, and use feedback for continuous improvement.
- Ability to be dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
- Ability to use rigorous logic and methods to solve difficult problems with effective solutions. Can see hidden problems. Is excellent at honest analysis. Looks beyond the obvious and does not stop at the first answers.
- Ability to effectively communicate both orally and in writing with the public, coworkers, management, and DART Board.
- Ability to be able to write clearly and succinctly in a variety of communication settings and styles. Can get messages across that have the desired effect.
- Ability to use his/her time effectively and efficiently. Values time. Concentrates his/her efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities.
- Ability to learn quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for clues to improvement. Experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and the underlying structure of anything.
- Ability to quickly find common ground and solve problems for the good of all. Can represent his/her own interests and yet be fair to other groups. Can solve problems with peers with a minimum of noise. Is seen as a team player and is cooperative. Easily gains trust and support of peers. Encourages collaboration. Can be candid with peers.
- Ability to be good at bringing the creative ideas of others to market. Has good judgment about which creative ideas and suggestions will work. Has a sense about managing the creative process of others. Can facilitate effective brainstorming. Can project how potential ideas may play out in the marketplace.
- Ability to make good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment). Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time. Sought out by others for advice and solutions.
WORKING CONDITIONS:
Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DART's operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.
DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V
Open until qualified applicants are identified.
