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Kraków, województwo małopolskie, Polska
Hybrid
At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.
Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.
We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.
HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.
Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.
We are looking for a professional to support a set of front-end data and analytics applications. This is a highly responsible role with significant involvement in day-to-day product delivery with a focus on structuring requirements and working closely with development and QA teams on a daily basis.
This role combines product ownership, business analysis, and delivery coordination, acting as a key link between business stakeholders, end users, and technical teams. The successful candidate will help define, shape, and deliver product features with a focus on clarity, usability, and business value, while proactively identifying opportunities to improve workflows and introduce practical, data- and technology-driven improvements.
The position covers EMEA region.
Key Responsibilities:
Sprint planning and iteration cycles, ensuring clear prioritization of work
Balance short-term delivery priorities with longer-term product improvements
Ensure shared understanding of business requirements and intended user experience
Conduct research and analysis to define new product features and enhancements
Build and maintain well-defined JIRA stories, including structured acceptance criteria
Collaborate closely with Developers and QA engineers on a daily, hands-on basis, workshopping stories and requirements
Perform User Acceptance Testing (UAT) for new features and releases
Provide support for production issues, working with technical teams to resolve them
Build and maintain views, custom fields, and query templates
Create and maintain product documentation (e.g. specifications, release notes, user guidance) and support knowledge transfer across teams
Required Skills & Experience:
Experience in hedge or mutual fund administration with deep domain knowledge
Excellent data analysis skills, with the ability to interpret, validate, and work with complex datasets (e.g. Excel advanced formulas, pivot tables, macros; SQL or similar query languages; Python or other scripting tools)
Interest in AI, automation, or data-driven solutions, with evidence of turning ideas into practical solutions that improve workflows or data usage
Demonstrated solution-oriented mindset, with examples of implementing practical improvements (e.g. building reports, automating processes, creating tools or workflows)
Experience translating business requirements into JIRA stories or equivalent deliverables
Very good communication and documentation skills
Excellent time management and prioritization abilities
Preferred Qualifications:
Experience working in Agile / sprint-based environments
Experience with MongoDB or similar NoSQL databases
Experience with data visualization or reporting tools (e.g. Power BI, Tableau or similar)
Personal Attributes:
Detail-oriented and organized
Demonstrates accountability and reliability
Takes initiative while collaborating effectively with colleagues
Focused on user experience and clarity in delivery
We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work.
• 🏥 LuxMed Premium Package for you and your family, offering broad access to medical tests and specialist consultations, as well as greater comfort of treatment (including the Oncological Preventive Health Care Program, Freedom of Treatment program, dental and psychological care)
• 🛡️Life insurance and travel insurance, so you can feel safe in any situation
• 🎁 MyBenefit Platform – you decide how to spend your points (e.g. vouchers, cinema tickets, online shopping, cultural events, or a Multisport card that gives you access to gyms, swimming pools, fitness classes, and hundreds of sports facilities across Poland)
• 💬 Employee referral program – know someone who’d like to join us? A financial bonus is waiting for you!
• 🏠 Remote, hybrid or office-based work options
• 🎓 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB
• 🧠 Technical workshops and soft skills training – we’ll provide on-the-job trainings to help you quickly gain new knowledge and skills with the support of experienced professionals
• 🎉 Sport and Social Club – team outings, company events, sports activities, and charity initiatives await you
• 💻 Support for workplace equipment, glasses, retirement savings (PPK), and programs promoting mental health and wellbeing – because your comfort and health matter to us