Product Manager, Global Learning & Knowledge Platforms

Accountabilities:

As Product Manager, Global Learning & Knowledge Platforms, you will oversee a portfolio of digital products designed to facilitate learning, knowledge exchange, and collaboration across international networks. You will take ownership of product discovery, roadmap development, prioritization, and delivery while ensuring that platforms remain aligned with organizational objectives and user needs.

Product Strategy and Roadmap: Define and manage product strategies, roadmaps, and priorities for the global learning and knowledge-sharing platform portfolio, ensuring alignment with broader organizational goals.

End-to-End Product Ownership: Lead the development and continuous improvement of the Partner Learning Portal, overseeing backlog management, feature prioritization, user experience enhancements, platform updates, and ongoing maintenance.

User Research and Discovery: Conduct product discovery and user research to understand the needs of global educators, program teams, content owners, and other stakeholders, translating insights into actionable product requirements.

AI Innovation and Experimentation: Collaborate with product leadership to translate generative AI strategies into practical experiments, prototypes, and feature roadmaps, working with specialized engineering partners and content teams.

Cross-Functional Collaboration: Coordinate with global program teams, internal stakeholders, technology specialists, and platform content leads to establish priorities, align expectations, and deliver effective solutions.

Technical Coordination: Partner with internal engineering teams and external development vendors to define technical requirements and ensure successful feature delivery in line with technology strategies and budget constraints.

Vendor and Platform Management: Manage relationships with external software providers and oversee integrations for complementary learning and knowledge-sharing tools, including learning management systems, alumni networks, teacher connectivity platforms, and global data extensions.

Knowledge and Content Management: Work with content owners and learning experience teams to integrate effective knowledge-management practices, improve content organization, and strengthen discoverability and engagement across existing and new platforms.

Stakeholder Alignment: Maintain close collaboration with product leadership on feature discovery, technical specifications, vendor agreements, resource allocation, and strategic priorities.

Performance Optimization: Monitor platform performance and user engagement, using feedback and relevant data to guide iterative improvements and maximize product effectiveness.

Requirements:

The ideal candidate is an experienced Product Manager with a strong background in digital product development, knowledge platforms, or digital learning ecosystems. You should be comfortable navigating complex organizational needs, managing external technology partnerships, and translating broad strategic objectives into clear product roadmaps. Strong communication, independent execution, and a user-centered approach are essential for success in this globally distributed environment.

5+ years of experience managing digital products, internal knowledge platforms, or digital learning ecosystems from discovery through delivery and continuous improvement.

Demonstrated ability to identify underlying user needs beyond initial feature requests and develop comprehensive solutions spanning technology, processes, and organizational alignment.

Strong ownership and execution skills, with the ability to translate broad organizational objectives into actionable roadmaps, priorities, and measurable deliverables.

Excellent written and verbal communication skills, including the ability to develop clear product requirements and facilitate collaboration between technical and non-technical stakeholders.

Proven experience preparing technical specifications and managing relationships with external software vendors and development partners.

Strong understanding of human-centered design, user research, product discovery, and iterative product development based on user feedback.

Ability to use quantitative metrics and qualitative insights to guide product decisions, evaluate feature performance, and prioritize improvements.

Genuine interest in emerging technologies, including generative AI, automated content tagging, and modern search capabilities, with an understanding of how they can address user needs. Hands-on AI coding experience is not required.

Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities independently.

Preferred Qualifications:

Previous experience scoping, testing, prototyping, or launching AI-assisted product features.

Familiarity with international educational networks, partnership models, or globally distributed organizational structures.

Professional fluency or proficiency in Spanish, French, Arabic, or other international languages.

Experience managing learning management systems, alumni platforms, teacher networks, or knowledge-sharing technologies.

Benefits:

Competitive salary based on the country of employment and previous professional experience.

Comprehensive benefits package designed to support employee well-being and work-life balance.

Generous paid time off.

Flexible remote working arrangements.

Professional and personal development opportunities.

Opportunity to contribute to meaningful initiatives supporting educational equity and global collaboration.

Inclusive and collaborative working culture where employees are valued and encouraged to make a positive impact.

Fully virtual working environment, with up to 10% international travel when required.

Opportunity to collaborate with a diverse, international team across multiple countries and time zones.