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Remote, Oregon, United States
Remote only
Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI.
This role is responsible for driving the strategy, development, and management of our pre-pay products. This role collaborates closely with cross-functional teams including engineering, design, marketing, sales, and customer support to deliver innovative solutions that meet the evolving needs of our healthcare provider and payer customers.
ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES
Product Strategy: Understand and execute the product strategy for pre-pay solutions, aligning with overall company objectives and market demands.
Market Analysis: Conduct comprehensive market research and analysis to identify trends, opportunities, and competitive threats in the payment integrity industry.
Product Roadmap: Create and maintain a clear and prioritized product roadmap based on market needs, customer feedback, and business priorities evaluated against resource availability.
Feature Definition: Work closely with stakeholders to define product features and requirements, ensuring they are detailed, achievable, and aligned with customer expectations.
Cross-functional Collaboration: Collaborate effectively with engineering, design, marketing, sales, and customer support teams to drive product development and launch activities.
Think strategically while executing tactically.
Product Development: Manage the entire product lifecycle from concept to launch, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, and support to ensure revenue and customer satisfaction goals are met.
Risk Management: Identify potential risks and issues early in the development process and work with stakeholders to mitigate them effectively.
Customer Focus: Develop a deep understanding of customer needs and pain points through direct interaction, surveys, and data analysis. Use insights to inform product decisions and enhancements.
Compliance and Security: Ensure that all payment integrity products comply with relevant regulations and security standards (e.g., HIPAA, PCI-DSS).
Measurement and Optimization: Define and monitor key product metrics to measure success and identify opportunities for continuous improvement. Implement strategies to optimize product performance and user experience.
Product Evangelism: Serve as the internal and external evangelist for product offering, working with sales, marketing, and customer support to help them understand the product positioning, key benefits, and target customer.
REQUIRED QUALIFICATIONS
Required (quantifiable from resume/application):
Bachelor’s Degree
8 + yrs of experience in Product Management
3 + Years Healthcare industry experience
PREFERRED QUALIFICATIONS
Master’s in healthcare or technology related field
PO/PM Certification
Pragmatic Marketing Certification
Experience in Payment Integrity Solutions
***The US base salary range for this full-time position is:
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***
Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.