Product Manager II (Technical)

Product Manager II (Energy Management & Home Automation)

Alarm.com is the leading cloud-based platform for smart security and IoT. Our meaningful work gives property and business owners peace of mind, helps them conserve energy and water, and keeps them connected to loved ones and their businesses.

Do you excel when you are in the middle of a challenging project? Thrive when things get complex? If you are someone who wants to work on interesting technologies and develop award-winning consumer products while working with smart and collaborative team members, Alarm.com is for you!

Very few companies allow you to work across as broad a range of technologies as Alarm.com. As a member of the Energy Management and Home Automation team, you’ll work to create new user experiences for homeowners and professional installers across iOS, Android, and web. You’ll also get hands-on with technology tied to those UI/UX flows including ultra-low power and long-range IoT RF, edge computing, market-leading automation protocols, and machine learning-driven big data analytics.

On top of that, Alarm.com offers a friendly culture with smart and productive co-workers who are committed to delivering an outstanding experience.

Responsibilities

As a Product Manager II, you will:

• Be the go-to subject-matter expert for your product areas. Have extensive knowledge of how our dealers and their customers use our products based on first-hand experience installing, troubleshooting, and using them.
• Manage a variety of stakeholders both internally and externally, ensuring their needs are met despite competing demands on team resources.
• Utilize clear analytical thinking and communication that aligns project teams on the most critical next steps at each point in a product’s lifecycle.
• Motivate teams to deliver their best work and release products with minimal timeline slip while maintaining an unwavering commitment to delivering an excellent customer experience.
• Do whatever is needed to drive product support across its life cycle. This includes writing product specifications, testing new features, soliciting customer and dealer feedback, creating documentation including marketing materials, overseeing quality assurance efforts, and supporting existing products.
• Disseminate information based on a detailed understanding of how our home automation functionality works. This includes low-level firmware operation, cloud-based data aggregation, and information distribution to user interfaces and third parties.
• Ensure revenue, customer satisfaction, and adoption goals are met for your projects.
• Work with engineering, support, sales, business intelligence, and high-profile partners to resolve product issues.
• Plan the go-to-market strategy for new products – collaborate with engineering, sales, supply chain, data science, and other teams. Educate stakeholders and deliver product presentations.
• Conduct market research and outline proposals for delivering new product lines.
• Develop and maintain strong relationships with Alarm.com’s technology partners, all while identifying new players for our team to partner with that add value to our platform while minimizing additional overhead.
• Champion enhancements to existing products that drive enduring platform value.
• Other duties as assigned.

Requirements

• 1-4 years in product management with a track record of managing and launching successful products.
• Strong academic performance with a B.E., B.S., BA, or other more advanced degree.
• Grit and the will to dig in and persevere in the pursuit of long-term goals.
• Strong quantitative, analytical, and critical thinking abilities.
• Proven ability to successfully lead multiple projects simultaneously in a fast-paced environment.
• Excellent written and oral communication skills featuring attention to detail without losing sight of overarching objectives and what’s truly important.
• Passion for consumer technology and interest in developing a deep understanding of complex products and technologies.
• Effective computer skills (e.g., Outlook, Excel, PowerPoint, as well as at least a basic understanding of how to use AI and a strong desire to learn more).
•  General knowledge of business, economics, and/or finance.

Experience in the following areas is a plus:

• Electrical engineering, computer programming, computer networking
• Agentic development
• Math and statistics
• RF technologies, cellular/wireless technology, and smart home automation
• User interface design
• JIRA and Confluence
• Web/mobile development
• Customer service
• Home security systems

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.