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Greater London, England, United Kingdom
Hybrid
Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s newest unicorns with a team of just over 700 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
We’re looking for a Product Manager to help shape and grow the UK Cards product.
This is not a traditional PM role focused on roadmap management, stakeholder coordination or writing tickets. We are looking for someone who thinks like an owner and operates like a builder.
You should be someone who naturally questions how things work, challenges assumptions and looks for practical ways to improve the product.
You will work closely with engineering, operations, data, finance and commercial teams to identify problems, validate opportunities and drive execution across the Cards business. The role combines product thinking, experimentation, problem solving and AI tooling.
If you are excited by fintech, lending and building products in a fast moving environment, this role offers significant ownership and impact.
What you'll be doing
This role will cover a broad range of work across the UK Cards product.
Driving product and growth initiatives
You will identify opportunities to improve customer experience, engagement, conversion and business performance.
Examples include:
Designing and running experiments across acquisition, onboarding, engagement and retention
Improving customer journeys, product features and servicing experiences
Using data and customer insights to prioritise product opportunities
Defining MVPs and validating ideas before committing engineering resources
Working closely with engineering teams to deliver high impact improvements
Building operational leverage and AI-enabled workflows
We want someone who actively looks for smarter and more scalable ways to work.
Examples include:
Improving internal tooling and operational workflows
Driving adoption of AI tools across the team
Supporting development of AI-powered customer support and servicing
Automating manual operational processes where possible
Helping teams make faster and better decisions through better workflows
Owning cross functional problem solving
The role requires operating across product, operations, finance, capital markets and customer servicing.
Examples include:
Identifying operational bottlenecks and driving improvements
Coordinating complex initiatives across multiple teams
Translating ambiguous business problems into impactful plans
Balancing customer outcomes with commercial and operational constraints
A core part of the role is continuously challenging how things are done today and helping the organisation operate in simpler, faster and more effective ways.
Who this role is for
This role is designed for someone who wants significant ownership and enjoys solving hard problems in fast moving environments.
Typical profile
4+ years of experience in product, strategy, consulting, analytics or startup environments
Experience owning products or growth initiatives
Strong interest in fintech, lending and technology
Comfortable working across both strategy and execution
Curious about AI and how new tools can improve product development
Interested in building and scaling products with real business impact
You should be someone who
Thinks from first principles rather than accepting how things currently work
Challenges assumptions and asks high quality questions
Enjoys solving ambiguous and messy problems
Uses data confidently to make decisions
Moves quickly and tests ideas pragmatically
Is highly ownership and execution focused
Can operate independently with broad direction
Communicates clearly across technical and non technical teams
Is comfortable switching between product, operational and commercial contexts
Why this role is interesting
You will get exposure to:
How consumer lending and credit cards work in practice
Building and scaling one of the UK’s most successful fintech products
Product-led growth and experimentation
AI tooling and automation inside a real product organisation
The operational and commercial side of running a fintech business
Cross functional decision making across product, finance, operations and risk
You will work closely with senior members of the Cards team and have the opportunity to own meaningful, business critical initiatives with significant autonomy.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
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