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San Francisco, California, United States
Onsite
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Square is looking for a Product Specialist Manager to lead a team of specialists focused on helping sellers understand, adopt, and get more value from Square's growing product ecosystem.
Our Product Specialists combine deep product expertise with strong customer and commercial skills. They partner closely with Account Executives and Account Managers on opportunities where specialized product knowledge can help address complex seller needs, accelerate adoption, and improve outcomes.
As a Product Specialist Manager, you'll lead and develop a team of specialists, deploy their expertise against our highest-priority seller and product opportunities, and help strengthen product knowledge across the broader sales organization. You'll also serve as an important connection between our frontline teams and Product—surfacing seller insights, identifying friction, and helping improve how we bring Square's products to market.
This is a hands-on leadership role for someone equally comfortable coaching a team, engaging in complex seller opportunities, building deep product expertise, and partnering cross-functionally to improve seller outcomes.
As Square's ecosystem grows, helping sellers understand and adopt the right combination of products becomes increasingly important.
Product Specialists bring the depth of expertise needed to help sellers navigate that ecosystem, support our frontline teams through complex opportunities, and ensure seller feedback informs how our products and go-to-market approach evolve.
As Product Specialist Manager, you'll lead the team responsible for bringing that expertise to our sellers and sales organization—helping improve seller outcomes, accelerate product adoption, and make Square's broader sales teams more effective.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
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Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.