Professional Program Coordinator

Accountabilities

• Coordinate administrative activities across professional membership, professional education, continuing education, and annual conference initiatives.

• Manage scheduling for meetings, podcast recordings, and other activities involving healthcare professionals with complex calendars.

• Prepare and coordinate monthly team reporting and maintain accurate program information and records.

• Coordinate content calendars and publishing activities for professional social media channels.

• Monitor and respond to customer service inquiries through Salesforce and ensure requests are handled appropriately.

• Support timelines, administrative processes, and coordination requirements for the annual professional conference.

• Process vendor payments, volunteer reimbursements, and other financial administration activities.

• Collect required continuing education speaker documentation and maintain accurate faculty and program rosters.

• Support the dissemination and tracking of continuing education peer-review activities.

• Build and maintain monthly continuing education activities within the designated professional education resource center.

• Provide editorial workflow and administrative support for professional publications.

• Provide technical coordination and support for virtual events, including educational sessions, podcast recordings, and member calls.

• Take on additional administrative and program coordination responsibilities as needed while maintaining professionalism, accuracy, and confidentiality.

Requirements

• Bachelor’s degree from an accredited college or university preferred.

• 2–3 years of relevant office or administrative experience preferred, ideally including experience supporting healthcare professionals.

• Experience in project coordination or program management is desirable.

• Advanced organizational skills, with the ability to manage multiple projects, recurring workflows, deadlines, and priorities simultaneously.

• Strong attention to detail and a high level of accuracy when managing data, schedules, documentation, and administrative processes.

• Excellent interpersonal skills and the ability to build productive relationships with internal and external stakeholders.

• Strong written and verbal communication skills, combined with a customer-service-oriented approach.

• Proficiency with Microsoft Office applications, word processing tools, and Outlook Calendar.

• Ability to work independently, establish priorities, manage deadlines, and remain effective under time pressure.

• Resourceful and collaborative approach, with the ability to contribute effectively both independently and as part of a team.

• Professionalism, discretion, integrity, and sound judgment when handling sensitive information and stakeholder interactions.

• Comfortable providing technical support for virtual meetings and digital events.

• Willingness to travel approximately once annually, including occasional overnight travel if required.

Benefits

• Salary: $25–$49 per hour, with actual compensation based on relevant experience and qualifications.

• Remote work: U.S.-based remote position with flexibility.

• Paid time off: Vacation, sick leave, and holidays.

• Healthcare: Medical, dental, and vision insurance.

• Retirement: 403(b) retirement plan with matching contributions.

• Financial support: Flexible spending accounts for eligible healthcare and dependent-care expenses.

• Insurance: Life insurance coverage.

• Employee support: Access to confidential counseling and resources through an Employee Assistance Program.

• Commuter benefits: Support for eligible transit and parking expenses.

• Referral program: Opportunities to earn rewards for successful employee referrals.

• Inclusive culture: A collaborative workplace focused on diversity, respect, inclusion, and professional growth.

• Mission-driven environment: Opportunity to support programs serving healthcare professionals and contributing to broader health-focused initiatives.