Provide leadership, direction, supervision, sales, marketing and enrollment for KSC OSHA Training Institute Education Center Region 1, a New England OSHA training and education entity under a non-financial cooperative agreement between Federal OSHA and Keene State College. Ensure success by complying with the OTI Education Centers cooperative agreement, requirements and procedures, and annual performance goals and expectations. Other duties as assigned. All staff positions support students and will be involved in student-focused activities.
The main office for this role is located in Manchester, NH, with occasional visits to the Keene State Campus along with national and regional travel for position responsibilities.
Duties/Responsibilities:
Provide leadership, program direction, supervision, and oversight for Keene State College OSHA Education Center, Region 1 as follows:
- Lead the Education Center team to success by complying with the OTI Education Centers Requirements and Procedures Manual and annual Performance Goals.
- Ensure consistency of quality, accountability, and high standards in all programs and services. Develop, maintain controls, and manage departmental procedures (SOPs), and provide leadership to ensure compliance.
- Meet or exceed goals set by the OSHA Directorate of Training and Education, Keene State College, OSHA Alliance partners, and stakeholders associated with the OTI Education Center program.
- Supervise/Manage 3 staff positions, 2 subject matter experts/lead instructors, 1 curriculum technologist, and 25+ adjunct faculty, independent contractors, and subject matter experts, ensuring job duties and performance in compliance with federal and state directives and performance goals (attachment) assign workload and/or participate in prioritizing, review staff and project teamwork for accuracy and efficiencies.
- Direct long-range planning, sales, and enrollment forecasts, using a broad range of marketing initiatives. Direct marketing efforts and create marketing materials. Evaluate and recommend a marketing budget for the Center with periodic review to ensure viability with target markets, the success of advertising, and promotional campaigns.
- Design, implement and prioritize marketing initiatives for the Center to include media advertising/promotion, biannual course catalog development, mailing lists, review and edit electronic communications, website oversight/improvements, social media, and budget oversight.
- Oversee labor and materials expenses for courses and contracts, and ensure programming, finances, and staff are adequate to deliver financially solvent contracted obligations on-time and within budget.
- Forecast/project future enrollment, schedule and strategically staff courses with lead instructors/SMEs, recruit, vet, and hire subject matter experts as needed, Ensure sufficient enrollment/admissions across the territory.
- Initiate contractual agreements. Draft appropriate language, negotiate terms and conditions for institutional and legal signatures.
- Initiate cooperative agreements, negotiate contracts, and alliances w/ business clients, government agencies, academic institutions, associations & organizations in New England. Draft College Letters of Agreement for contract courses.
- Coordinate, schedule, and contract with over 25 training locations in six states with site contacts, and draft contracts and agreements for institutional review and signature.
- Establish new sponsorship/partner/host site relationships and new training locations throughout six (6) states as required according to the geographic distribution of clients, D/TE, and metropolitan district goals.
- Serve as principal liaison for, and coordinate activities with, local, state, and federal stakeholders. Accountable for monthly and annual reporting structure and periodic audits by federal OSHA, and Alliance partnership agreements and responsibilities.
- Create opportunities and collaborate with both new and existing clients, students, federal and state government agencies, professional organizations and associations, trades groups, academic and other institutions affiliated with Keene State College OTI Education Center.
- Interface with a diversity of public and private sector professionals in general industry, maritime trades and the construction workforce to ensure maximum participation in OTI Education Center courses and certificate programs. (Sales and admissions)
- Ensure compliance by staff, adjunct faculty, and independent training contractors with the Directorate of Training & Education (OSHA) requirements, policies, and procedures plus adhere to KSC guidelines, directives, and goals (both fiscal and operational). Interface with DTE/OSHA to provide corrective action, as needed.
- Responsible for program development, management, and distribution throughout the six state New England region, as well as developing customized contract training with businesses, industry, safety and health associations, -Provide general consultative guidance, resources, direction, and advice in areas of occupational safety & health/OSHA standards and interpretations.
- Recruit, hire, and onboard staff and instructors, provide training, conduct performance assessments initially and periodically. Evaluate the effectiveness and compliance of the team, and implement corrective actions as necessary.
- Ensure compliance with all applicable instructor requirements, perform initial and periodic mandatory federal instructor assessments, training, regulatory updates, scheduling assignments for over 25 adjunct faculty and ICA instructors. Maintain records.
- Oversee the course registration process including documentation review. Ensure staff understands changing requirements, pre-requisites, and paperwork deliverables and procedures.
- Coordinate biannual instructor meetings and conferences, oversee mandatory professional development, update compulsory requirements by state, federal government/OSHA, and KSC.
- Participate in mandatory Directors’ project teams, attend and present at national and regional conferences and expositions per DTE/OSHA and Executive Committee expectations and performance goals.
- Organize, attend, work at, and/or speak at local, regional, national tradeshow events, conventions, and expositions (approx. 8x per year), procuring travel arrangements per USNH policy.
- Maintain control over document(s) security by initiating policies and ensuring compliance and confidentiality – test administration, etc.
- Oversee and direct the focus and content for 6 Keene State College certificate programs and 2 federal OSHA certificate programs. Create, with industry leaders, certificate programs of significance to adult learners, and professional development consumers.
- Oversee part-time certificate program coordinator.
- Manage updates to technical course offerings, respond to changing needs, business or regulatory demands, and anticipating the need of public and private sector workforce in association with SMEs.
- Develop new short-term technical safety, health, environmental, and industrial hygiene courses for Keene State College to include providing input on the development of terminal and enabling learning objectives, presentation formats, and development of participant manuals and .ppts. Delegate technical instructors to engage in course development.
- Create KSC Editors’ agreements with approval by Continuing Education Dept. as required.,
- Review and respond to student/adult learner course evaluations, including debriefing with instructors.
- Actively participate in committee meetings, advisory boards, and alliances (local, regional, and national) and on College initiatives and projects.
- Approve teaching agreements and invoices; review audit submittals and documentation requirements and requests from Federal OSHA and the Directorate of Training and Education.
- Responsible for the timely delivery of reports and audit information to the Directorate of Training and Education (OSHA), Region 1 OSHA officials, and Keene State College.
- Review and approve Center related invoices and expenses.
- Update Facility Use/Rental Agreements and Letters of Agreement to meet emerging legal and contractual expectations.
- Draft and update Region 1 OTI Education Center instructors procedure manual annually with performance expectations and Keene State College policies affecting instructors and staff.
- Conduct staff performance reviews and initiate corrective measures as needed.
- Ensure curriculum and presentation materials are up to date in cooperation with lead instructors… Prioritize updates for 80 + courses.
- Create reports and respond to requests for information and statistics, including audits.
- Participate in project teams developing new and emerging course topics.
- Oversee Safety and Health for Ed Center staff, instructors, and students.
- Ensure the facility is inadequate working conditions and initiate any changes or improvements.
- Responsible for Keene State College's lease vehicle in association with the Driver Education Program (shared).
Requirements:
Minimum Education & Experience:
- Degree in Business, Marketing, Safety & Health with Sales emphasis.
- 7 years of experience with 5 of them including supervisory duties.
Preferred Qualifications:
Applicant Instructions:
Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application: (Maximum of 5 Documents - additional documents can be added to the Application Questions section of the application)
Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.
This position falls within the collective bargaining unit for the Keene State College Directors & Supervisors Association (KSCDSA), an affiliate of the National Education Association of New Hampshire (NEA-NH).
Keene State College is located in the scenic Monadnock region of Southwest New Hampshire and is an affiliate of the University System of New Hampshire. Located approximately 2 hours from Boston or Hartford CT, and 4 hours from New York City, the region contains many opportunities to enjoy outdoor recreation, cultural events, and a strong sense of community. To learn more about Keene State College, the University System of New Hampshire, and the Keene community, please
visit: https://www.keene.edu, https://www.usnh.edu/ or https://www.ci.keene.nh.us.
EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Compensation Pay Range:
$57,590.00 - $102,850.00
The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources
Location:
Keene
