Support Center
Adventist HealthCare seeks to hire an experienced Program Manager, Strategic Planning who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.
As a Program Manager for Strategic Planning you will:
• Manage the facilitation process for developing, cascading, refining and monitoring the execution of Adventist HealthCare's enterprise strategic plan. Work with senior leaders to translate organizational strategic direction into defined strategic outcomes, objectives, priorities, requirements, and supporting planning processes.
• Coordinate the annual strategic planning refresh process across system entities and service lines, including preparation, leadership engagement, facilitation, refinement of strategic objectives and resource requirements, development and maintenance of strategy maps, documentation, approvals, and dissemination of updated plans.
• Develop, maintain, and continuously improve strategic planning governance, standards, workflows, templates, documentation, and decision-making processes. Manage repeatable processes for strategic plan development, annual refreshes, monitoring, mid-cycle changes, approvals, escalation, and organizational communication.
• Partner with system executives, entity and service line leaders, physicians, Strategic Liaisons, and other stakeholders to facilitate strategic discussions, gather insights, evaluate priorities, and maintain alignment across organizational strategies.
• Manage complex strategic programs and cross-functional enterprise initiatives requiring coordination across multiple organizational areas. Establish project and governance structures, facilitate stakeholder engagement, track decisions and deliverables, identify risks and dependencies, and support executive decision-making.
• Coordinate and synthesize internal and external information used to inform strategic planning and organizational decision-making, including market and competitive intelligence, environmental trends, PESTEL analysis, demographic and geographic insights, organizational performance, and other strategic research.
• Coordinate key strategic planning forums and engagement structures, including the Strategic Planning Summit, Strategic Liaison network and meetings, executive planning sessions, Board-related strategic planning activities, and other strategy-focused leadership forums.
• Lead the quarterly Departmental Strategic Planning Performance Review process, coordinating the collection and review of performance information and facilitating assessment of progress against departmental strategic objectives and initiatives. Identify areas requiring follow-up and support ongoing accountability for strategic performance.
• Manage key vendor relationships, contracts, subscriptions, technology platforms, and external resources supporting Strategic Planning, including coordination of renewals, implementation, utilization, access, training, and vendor performance. Continuously evaluate emerging tools, technologies, data resources, and platforms that may strengthen Adventist HealthCare's strategic planning, market intelligence, strategy execution, and decision-making capabilities.
• The incumbent establishes methods and procedures for attaining specific goals and objectives, and receives guidance in terms of broad goals. Only the final results of work are typically reviewed.
Required Qualifications: Competencies
• Demonstrated strategic thinking and ability to translate organizational direction into structured planning processes, priorities, and actionable objectives.
• Strong executive communication, facilitation, and presentation skills, including the ability to work effectively with senior executives, physicians, and organizational leaders.
• Strong understanding of strategic planning methodologies, strategy execution, governance, and organizational performance management.
• Ability to develop and implement processes, governance structures, workflows, and tools that improve organizational planning and decision-making.
• Strong analytical and problem-solving skills, including the ability to synthesize quantitative and qualitative information into actionable strategic insights.
• Exceptional relationship management and collaboration skills across organizational levels, entities, service lines, and functional areas.
• Ability to articulate complex strategic concepts clearly and concisely for executive, Board, physician, leader, and staff audiences.
• Advanced project and program management capabilities, including management of multiple concurrent enterprise initiatives.
• Vendor and resource management capability, including coordination of external vendor relationships, subscriptions, contract and renewal processes, platform implementation, utilization, and ongoing performance.
• Ability to identify, assess, and recommend emerging technologies, platforms, data resources, and other capabilities that can enhance strategic planning, market intelligence, organizational decision-making, and strategy execution.
• Advanced proficiency with Microsoft Office and strategy, project management, data visualization, collaboration, and market-intelligence tools.
Required Qualifications: Education and Experience
• Required: Bachelor's degree in business administration, health administration, public health, strategy, communication or a related field.
• Preferred: Master's degree (e.g., MHA, MBA, MPH).
• Required: Minimum of 5 years of progressive experience in strategic planning, strategy execution, program management, project management or business development within a complex, multi-entity organization, including facilitating executive-level planning, managing enterprise-wide programs, and synthesizing market and performance data.
• Preferred: Health system experience; familiarity with Maryland's Total Cost of Care or Global Budget Revenue (GBR) model; experience managing strategic planning vendors and platforms.
• Minimum of 3 years of supervisory, management, or formal program leadership experience, including leading cross-functional teams and initiatives across multiple departments or entities.
• Preferred: Project/Program Management certification (e.g., PMP); strategic planning or Lean Six Sigma certification.
• Proficiency with Smartsheet preferred. Advanced proficiency with Microsoft Office (PowerPoint, Excel, Word) and strategy, project management, data visualization, and market-intelligence tools. Ability to work onsite at the Support Center with periodic travel to AHC hospitals and facilities. Working knowledge of the Baldrige Excellence Framework preferred.
Work Schedule:
- Employment Type: Full-time
- Hours per Week: 40 hrs/week
- Typical Daily Schedule: 8am-5:30pm M-F
- Shift Type: Day
- Holiday Requirements: Follow the company holiday calendar
Pay Range:
$96,058.56 - $145,995.20
If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
Under the Fair Labor Standards Act (FLSA), this position is classified as:
United States of America (Exempt)
At Adventist HealthCare our job is to care for you.
We do this by offering:
Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.
Join the Adventist HealthCare team today, apply now to be considered!
COVID-19 Vaccination
Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.
Tobacco and Drug Statement
Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.
While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.
Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).
Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.
Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.
Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.
