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静安区, 上海市, 中国
Onsite
Join Clario, a part of Thermo Fisher Scientific and help drive the successful delivery of cardiac safety solutions that support clinical trials around the world. As a Project Manager within our Cardiac Solutions team, you will lead cross-functional project teams through the execution of global clinical studies, ensuring high-quality delivery, exceptional customer service, and adherence to project timelines and budgets. You will serve as a trusted partner to sponsors and internal stakeholders, helping bring life-changing therapies to patients faster through operational excellence and strong project leadership.
What We Offer
Competitive compensation and incentives.
Engaging employee events and hybrid work technology support.
What You'll Be Doing
Lead the planning, setup, monitoring, and closeout phases of cardiac safety studies and programs.
Gather customer requirements and translate study needs into actionable plans for cross-functional operational teams.
Develop, maintain, and manage study documentation throughout the project lifecycle.
Coordinate the distribution, tracking, reconciliation, and management of study equipment and related materials.
Create, review, and distribute study status reports, project metrics, and client communications.
Ensure appropriate archival of study data, documentation, and project records in accordance with company and regulatory requirements.
Establish, manage, and fulfill customer expectations through proactive communication and stakeholder engagement.
Monitor study timelines, milestones, and deliverables to ensure successful project execution.
Manage financial aspects of assigned studies, including budget reviews, revenue forecasting, scope change assessments, and invoice reconciliation activities.
Identify project risks, develop mitigation strategies, and escalate issues appropriately to support study success.
Facilitate collaboration between sponsors, vendors, and internal teams to optimize resources, maximize efficiency, and achieve contractual commitments.
Lead internal and external discussions and negotiations to support successful study execution and customer satisfaction.
Apply structured problem-solving methodologies to address customer concerns, operational challenges, and project escalations.
Maintain issue tracking documentation and ensure timely follow-up and resolution of project-related concerns.
Present Cardiac Solutions services and operational workflows during investigator meetings, site initiation meetings, and client presentations as required.
Participate in business development meetings and support customer discussions regarding operational processes and service delivery.
Assist in onboarding, mentoring, and training new Project Management team members.
Contribute to departmental initiatives, process improvements, and special projects as assigned.
What We Look For
Bachelor's degree or equivalent combination of education and relevant project management experience.
1 to 4 years of project management experience within pharmaceutical, biotechnology, healthcare, clinical research, life sciences, medical device, or related industries.
Understanding of the drug development process and clinical trial environment.
Experience supporting cardiac safety studies, clinical technology solutions, eClinical platforms, or related clinical research services is preferred.
Strong project planning, organizational, prioritization, and time management skills.
Experience coordinating multiple stakeholders, timelines, budgets, and deliverables simultaneously.
Knowledge of project financial management concepts, including budgeting, forecasting, invoicing, and scope management.
Strong risk management and problem-solving abilities with a proactive approach to issue resolution.
Excellent verbal and written communication skills with the ability to communicate effectively in English.
Strong interpersonal skills and the ability to build productive relationships with sponsors, sites, vendors, and cross-functional teams.
Working knowledge of Microsoft Office applications, including Excel, PowerPoint, Word, Outlook, and Teams.
Detail-oriented with demonstrated responsiveness to customer inquiries and operational requests.
Clario Project Management Certification required as applicable to the line of business.
Valid passport and willingness to travel internationally up to approximately 20% as business needs require.
At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.
