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Grandville, Michigan, United States
Onsite
Job Description:
Vredevoogd is a leading HVAC, plumbing, electrical, and generator service provider committed to delivering exceptional service to homeowners. We are seeking an experienced, customer-focused Residential Comfort Advisor / Project Manager to join our growing team, providing homeowners with customized HVAC, generator, and electrical solutions.
This is a consultative, in-home sales position focused on understanding each customer's needs, evaluating their home, and recommending the right solutions for comfort, efficiency, safety, and reliability. The ideal candidate is a strong communicator who can build trust with homeowners, confidently guide them through their options, and ensure a smooth transition from the initial consultation through installation.
Expected Total Compensation: $90,000–$200,000 annually. This is a commission-based position, with total compensation determined by individual sales performance.
Health, dental, and vision insurance
Short-term and long-term disability insurance
AD&D and life insurance options
401(k) with company match
Paid holidays and vacation time
Ongoing continuing education and training opportunities
Company-provided vehicle and fuel card
Company-provided and professionally laundered uniforms
Meet with homeowners to understand their needs and recommend customized HVAC, generator, and electrical solutions.
Educate customers on equipment options, features, benefits, warranties, financing, rebates, and available incentives.
Perform thorough in-home evaluations, including taking accurate measurements, photos, and gathering the information needed to properly scope each project.
Prepare and present professional proposals using approved company sales processes and presentations.
Complete sales, financing, and project documentation accurately and in a timely manner.
Maintain strong communication with customers throughout the sales process and ensure a smooth handoff to installation and operations teams.
Coordinate with HVAC, generator, electrical, and installation teams to ensure sold projects are accurately scoped and prepared for installation.
Follow up on open proposals, customer questions, and sales opportunities.
Maintain accurate customer and project information within company systems.
Stay current on products, equipment, financing programs, rebates, manufacturer updates, and industry trends.
Represent Vredevoogd professionally and provide an exceptional customer experience at every interaction.
Minimum 1 year of sales experience required.
In-home sales, HVAC, generator, electrical, or home improvement experience preferred.
Strong consultative selling, communication, and customer service skills.
Ability to build rapport, identify customer needs, and confidently present solutions.
Strong organization, follow-up, and time-management skills.
Comfortable using computers, mobile devices, CRM/service software, and other sales technology.
Valid driver's license with an acceptable driving record.
Ability to successfully complete a pre-employment background check.
High school diploma or GED required.
Bachelor's degree preferred.
Ability to travel to customer homes throughout the assigned service area.
Ability to work in residential environments, including basements, attics, mechanical rooms, and outdoor areas.
Ability to climb ladders and lift up to 50 pounds when necessary.
Ability to work a flexible schedule based on customer and business needs, including occasional evenings or weekends.
At Vredevoogd, we expect every team member to:
Do the Right Thing
Be Committed to Excellence
Show Others That You Care
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
