Provider Scheduling Manager – Anesthesia Services

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Closing Date:

12/09/2026

Type of Position:

Management - Operations

Job Type:

RegularNo

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

COM | Anesthesiology Business Administration

Department's Website:

Summary of Job Duties:

The Department of Anesthesiology is seeking a highly organized, detail-oriented, and confident Provider Scheduling Manager [Department Business Administrator] to oversee complex clinical provider scheduling and support essential departmental operations.

This position is responsible for coordinating and maintaining schedules for anesthesia physicians, Certified Registered Nurse Anesthetists (CRNAs), residents, and other clinical personnel. Unlike traditional patient scheduling positions, this role focuses specifically on provider workforce scheduling, staffing coordination, payroll administration, and operational support. The Provider Scheduling Manager will serve as a key resource for physicians, clinical staff, and departmental leadership, ensuring scheduling accuracy, timely communication, and compliance with institutional policies.

The ideal candidate is a proactive problem solver with strong organizational skills, sound judgment, and the confidence to navigate challenging conversations with physicians and leadership. This individual must be comfortable setting expectations, addressing scheduling conflicts, making decisions, and maintaining professional boundaries while fostering positive working relationships.

Success in this role requires exceptional attention to detail, strong Excel proficiency, effective time management, and experience with QGenda or comparable provider scheduling platforms.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree plus four (4) years of administrative experience in a healthcare office setting, or
• High School diploma/GED plus eight (8) years of administrative experience in a healthcare office setting required.

 

Knowledge, Skills & Abilities:

• Must have excellent computer skills and experience working with Microsoft Office Suite programs, with advanced proficiency in Excel (including formulas, formatting, and data organization) required, along with proficiency in Outlook and Word.
• Must have meticulous attention to detail, as this position regularly handles sensitive payroll, leave, and scheduling data.
• Must be an effective communicator, both verbally and in writing, with the ability to explain policies and procedures clearly to physicians, staff, and leadership.
• Previous experience with staff scheduling and payroll administration.
• Experience with QGenda, UKG, or similar scheduling and payroll systems is preferred.

Key Responsibilities:

• Manage the departmental scheduling platform (QGenda), including working with the vendor on custom report creation, beta testing, report validation, data integrity, and system optimization.
• Administer payroll processes, including timesheet processing, leave balance monitoring, issue resolution, and ensuring compliance with institutional policies.
• Build and maintain complex Excel workbooks and formulas to track schedules, payroll data, and productivity, requiring a high degree of accuracy and attention to detail.
• Facilitate meetings, complete forms and reports, and clearly communicate scheduling, payroll, and policy information to physicians, staff, and leadership. Collaborate with internal and external entities and support the development of departmental policies and procedures.
• Perform a wide range of additional duties as needed to support departmental operations and leadership priorities.
• Coordinate departmental projects, support implementation, and monitor quality assurance metrics to ensure ongoing process improvement and compliance.
• Assist in budget management by monitoring expenditures, reconciling reports, processing invoices, managing inventory, coding expenses, and preparing documentation to explain variances or identify savings.
• Provide backup to department Administrative Coordinators in assisting with procurement and travel duties, as well as facilitating department grand rounds.
• Perform other duties as assigned.

Qualifications Equivalencies:

Additional Information:

Salary Information:

Commensurate with education and experience.

Required Documents to Apply:

Cover Letter/Letter of Application, Resume, Writing Sample

Special Instructions to Applicants:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Manipulate items with fingers, including keyboarding, Repetitive Motion

Frequent Physical Activity:

Sitting, Talking

Occasional Physical Activity:

Standing, Walking

Benefits Eligible:

Yes