If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.
Key Responsibilities:
- Assess and resolve issues related to invoices on hold or under query, ensuring accuracy in Purchase Orders, pricing, logistics, and banking details.
- Liaise directly with internal teams and external vendors to resolve invoice queries within the agreed 5-day SLA.
- Contribute to achieving Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for the FSSC and PTP functions.
- Follow company policies, procedures, and controls daily, maintaining a “right-first-time” approach.
- Identify root causes of recurring issues and recommend permanent solutions to prevent future queries.
- Strive to achieve best-practice performance levels as per benchmarks agreed with the PTP Transactions & Reporting Manager.
- Deliver high-quality customer service to internal and external stakeholders in line with McBride values.
- Perform proactive vendor account reconciliations to identify missing invoices, credit notes, or misallocations and prevent payment delays.
- Investigate and resolve OCR-blocked invoices and exceptions daily.
- Reconcile outstanding supplier invoices against the Goods Received Not Invoiced (GRNI) report.
- Work to reduce aged items across all ledgers, ensuring timely resolution of outstanding balances.
- Review and act upon all debit balances to recover outstanding funds promptly.
- Ensure VAT invoices are requested after a proforma has been received and paid, maintaining compliance with tax regulations.
- Continuously challenge existing processes and identify opportunities for improvement within Finance and PTP operations.
- Participate in and support company-wide change initiatives.
- Assist PTP general users with query resolution and provide guidance on best practices.
- Review root cause analysis for non-STP invoices and propose process improvements.
- Report any deviations or non-compliance with standard processes promptly.
- Taking care of all TMS related issues
- Uploading of TMS files
- Reconciling all TMS Statements throughout the month
- Technical Knowledge:
- Strong understanding of Procure-to-Pay (PTP) processes, Accounts Payable, and vendor management.Familiarity with OCR invoice processing systems and ERP platforms SAP or similar
- Communication & Stakeholder Management:
- Excellent verbal and written communication skills for liaising with internal teams and external vendors.Strong customer service orientation aligned with company values
- Continuous Improvement Mindset:
- Proactive in challenging existing processes and suggesting improvements.Adaptable to change initiatives and new compliance requirements (e.g., SOX).
- Analytical & Problem-Solving:
- Ability to identify root causes of recurring issues and implement permanent solutions.Skilled in reconciling vendor accounts, aged items, and debit balances.Comfortable working with large data sets and reports (e.g., GRNI).Staying focus on critical tasks and the achievement of objectives
- Organizational & Time Management:
- Ability to prioritise tasks and meet strict SLAs (3-day query resolution).
- Detail-oriented with a “right-first-time” mindset.
- Tools & Systems:
- Proficiency in Microsoft Excel and other reporting tools.
- Experience with workflow systems and automated invoice processing.
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