Radio Duty Attendant, CMH Revelstoke

Why join CMH? 
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people–both employees and guests–who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:

• Safety as a cornerstone.

• Share our passion – every day.

• Always act with integrity.

• We work as a team.

• Aim for best.

• Balance our social, fiscal, and environmental responsibilities. 

Things that are important to you:

• The opportunity to build lifelong friendships with staff and guests from around the world.

• Working for a company that stands behind its mission, vision, and values.

• An inclusive and rewarding company culture where employees are valued and supported.

• Explore and work at a world-class mountain destination.

• Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.

• Work with hospitality professionals that take pride in providing a high-end guest experience.

• An opportunity to grow and learn in a work environment that promotes feedback and development.

• Discounts with brand partners and on CMH merchandise.

• Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.
 

Position Title: Radio Duty Attendant, Revelstoke

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Lodge Manager

Location of Work: Revelstoke, BC

Job Status: Full-time, Seasonal from early December to April

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: August 2026

Desired Start Date: December 2026

Position Overview

The Radio Duty Attendant position at CMH Revelstoke conducts radio dispatch for field operations, logistical support for the ski programs, and performs a variety of office duties. The position calls for an understanding of day-to-day operations, as well as the ability to perform administrative tasks, problem solve and deliver exceptional guest service.

This is a seasonal job opportunity. This position is based on an 10-hour day, worked as a split shift.

Essential Duties and Responsibilities

• Maintain record keeping of all air traffic and snow safety.
• Delegate efficiently when rescue plan is activated.
• Provide radio dispatch for field operations.
• Act as the base radio operator during emergency responses.
• Train and be proficient with the CMH Emergency Response Plan.
• Track helicopter, guest, and staff locations in field.
• Record and track helicopter flight time and fuel usage.
• Work with all departments to ensure smooth operations and day to day functions.
• Assist with tracking and recording skier information and reports.
• Assist with wildlife tracking and documentation.
• Assist with the cleaning of the shuttle vans and gear drying room, among other cleaning tasks.
• Driving of company vehicles.
   

All employees will support the implementation of CMH health and safety and sustainability initiatives and participate in training and provide assistance as required during emergency response situations.

Minimum Qualifications

• Radio Dispatch experience, an asset.
• Intermediate computer skills in Word and Excel.
• First aid certificate, preferred.
• Background in luxury hospitality or remote ski lodges, preferred.

Competencies, Knowledge, Skills, Abilities, and Other Qualities

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions

• This position consists of 3-4 shifts per week. The schedule will be created between you and your manager.
• Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.
• Manual dexterity to operate a computer and other common office equipment on a constant basis.
• This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. 
• This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. 
• CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.  

Compensation

A competitive hourly rate will be provided based on skillset and experience, along with 4% vacation pay and potential opportunities to heli-hike and heli-ski, as available. Further details will be discussed in a personal interview. 

Benefits and Perks:

• Health and dental benefits.
• Group Savings Plan eligibility.
• Paid personal/sick days.
• CMH Ski Pass Program.
• IKON Pass Benefits.
• Pro deal affiliations with Brand Partners.
• Opportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**