Receiving Team Lead

Summary:

Reporting to the Operations Manager (Front end - Backroom), the Full Time Receiving Lead is responsible for overseeing the successful day to day operation of a retail store department.

Responsibilities:

• Provide supervision and leadership to the team members of the department, in partnership with the manager
• Delegate tasks and work assignment to team members by giving clear and concise direction, and follow up to ensure proper execution
• Foster the growth and development of team members by training various standard operating procedures and processes
• Ensure team members follow all standard operating procedures and systems processes, following up to provide correction and guidance when needed, and reporting violations to the manager
• Perform administrative tasks related to their assigned department
• Systematically receive P.O.’s that come into the building
• Provide legendary customer service by identifying and evaluating customers’ needs, and making product recommendations based off this analysis
• Promote company programs to team members and customers
• Perform tasks including folding, repackaging, sorting, facing and re-hanging of newly arriving Bass Pro/Cabela’s Canada product
• Physical count of all packages coming into the building and verify count with packing slip
• Assist in other areas of the store when business needs dictate

Qualifications:

• Two or more years of supervisory experience in a sales or service environment is preferred
• Attention to detail to ensure accuracy of work
• Open availability – this position will be required to work store opening and closing shifts, as well as on weekends
• High school diploma or equivalent is preferred
• Ability to provide superior customer service and exceed customer’s expectations
• Physically able to stand for extended periods, and to move and handle boxes of merchandise
• Ability to use good judgment and logic
• Steel toes work boots are required
• Must be able to obtain a PAL license
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops & Cabela’s specific products is an asset