Receptionist

SUMMARY OF THE ROLE

Jotun South East Asia & Pacific (SEAP) Regional Office is looking for a Receptionist to be the first point of contact for our office, creating a welcoming and professional experience for visitors, customers, and employees. The role is responsible for managing front-office operations, coordinate communications and providing administrative support to ensure the smooth and efficient daily operation of the office.

This position will be reporting to the Regional HRBP and will be based in Glenmarie, Shah Alam, Selangor.

Job Responsibilities:

• Responding to inquiries via phone and email, and routing calls to the appropriate employee.
• Handle incoming post and messages, any fax messages.
• Locating and contacting employees if needed.
• Receives, welcomes, books, and refers visitors to the relevant individual or department.
• Accepts delivery of small parcels and advises addressee.
• Maintains reception area in a tidy condition.
• Takes and passes on messages. Determines when an issue is urgent and expedites a response.
• May administer routine parking and taxi arrangements.
• May issue and collect security badges for visitors.
• As a key point of entry to the organization, acts with tact, discretion, and courtesy at all times.
• May perform basic clerical tasks and/or undertake simple copy typing as time permits.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Job Requirements​:

• Minimum 2 years of experience in reception, customer service, front-office operations, or administrative support.
• Bachelor’s Degree in Business Administration or a related field.
• Proficiency in Microsoft Office applications.
• Good communication skills in English, both written and spoken.

Personal Competencies:

• Initiative & Responsibility - acts on own initiative, makes things happen and accepts responsibility for the results.
• Systematic Approach - uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
• Analysis & Judgement - quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments.
• Effective Communication - communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
• Execution - adheres to company rules and procedures; executes plans with commitment and determination; achieves high-quality results.
• Organizational Awareness- understands the organization's informal rules and structures and utilizes political processes effectively to get things done.

What We Offer:

• Competitive compensation and benefits.
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
• Career development opportunities across multiple disciplines and geographies.
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.
• A supportive and inclusive company culture where you can be your authentic self.
• A focus on having fun together through team buildings and social activities.

POSITION INFORMATION

Company:

Jotun Paints (Malaysia) Sdn. Bhd.

Contract Type:

Regular

Time Type:

Full time

CLOSING DATE (dd.mm.yyyy):

01.11.2026

WHO WE ARE

Seeing a prominent market in South East Asia (SEAP), Jotun opened its first factory in Thailand in 1968. Rapid economic development in the region led to new companies and factories in countries such as Singapore, Malaysia, Indonesia, Vietnam, Philippines, Myanmar, Cambodia and Australia. Jotun SEAP has been awarded a Korn Ferry Engaged Performance Award for year 2019, in recognition of achieving a best-in-class level of “Enablement”. We are proud to have an incredibly diversified region with more than 2,000 employees that come from different nationality and background, working together in delivering profitable growth. Throughout our history, we have focused in providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.

Jotun Malaysia and Singapore were established in 1983 and 1971, respectively. With the consolidation of Jotun Malaysia & Singapore in 2016, the organisation has consistently delivered strong growth and profitability to become today one of the main contributors to our business in the South East Asia and Pacific region. The company operates three factories in Shah Alam and Nilai and has a wide network of offices and warehouses across Malaysia and Singapore, providing efficient and timely response to our customers. Our aim is to develop employees through a culture of continuous feedback, learning and growth.

Visit our Career Page to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.  

If you think that this role is what you could be doing next, apply now!