Job Description:
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.
Job Summary:
The responsibilities include entering patient information into our software program. It will involve accessing various electronic medical records systems. Looking for a candidate who can type 50+ words per minute with accuracy and provide our customers with the highest quality product and customer service. Must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Essential Job Functions:
- Accurately entering patient information into our software program
- Access various electronic medical records systems
- Provide a high level of customer service
Physical Requirements:
- Ability to sit or stand for long periods of time
- Physical ability to lift and carry 25 lbs. of materials
- Manual dexterity and strength sufficient enough to enter information via computer keyboard for long periods of time, to write notes and information needed, and to pick up and hold paperwork, supplies and other items.
- Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor
- Speaking and hearing ability sufficient to effectively communicate.
- Eye/hand coordination, hearing and visual acuity necessary for day-to-day tasks
Information Governance Accountabilities:
- A high-level understanding of the organization’s information governance program and role-specific accountabilities
- A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data and information
- Commitment to discuss questions and recommendations about processes and any observed variations in performing tasks in order to ensure a standardized approach to work and services provided
- Participation in education as required for corporate compliance and role-specific functions and tasks
HIPAA/Compliance:
- Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes.
- Comply with all regulations regarding corporate integrity and security obligations
- Report unethical, fraudulent or unlawful behavior or activity
- Maintain current and yearly HIPAA certification.
Qualifications:
- Experience in a medical records office environment helpful but not required, will train.
- Computer literate -- general working knowledge of Microsoft Word and Excel required
- Ability to type 50+ wpm
- Focused on high quality work
- Self-motivated
- Team player
- Excellent organizational skills a must
- Extremely reliable
- Detail oriented a must
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
