Regional Health Care Associate Support Specialist

YOUR DAY- TO-DAY RESPONSIBILITIES:

• Accurately perform and mentor HCAs on a variety of medical services including but not limited to venipuncture, injections, and vital signs, patient intake, screening, education, and informed consent for all PPNNE services and documenting appropriate lab testing.
• Assist patients in financial screening, understand our fee schedule information, and assess eligibility for state funded insurance plans and/or other programs. 

 

• Check patients in and out, confirming all charges are accurate and insurance is billed, or charges processed, as appropriate.

 

• Subject matter expert in the Electronic Health Record (EHR) system, templates, and compliance with medical documentation practices.
• Clean and restock exam rooms as needed.
• May perform and mentor laboratory tests/procedures, specialized consenting, and/or ultrasonography after appropriate training and privileging process has been completed.

JOB PERKS:

• Work with a group of dedicated professionals
• No overnight hours 
• Paid Training for In-Demand Clinical Skills - We invest in your growth by covering training costs for essential clinical skills—training you’d typically pay for out of pocket. 
• Collaborative Work Environment – PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike.
• Gain experience with a trusted leader in affordable, high quality, health care
• Experience using the Electronic Medical Records program EPIC
• Travel Milage Reimbursement
• Make a Difference! - Make a direct impact in your community by providing patients with access to high quality & essential health care services

COMPENSATION:

• Pay Range - The range of pay for this role begins at $25.71 per hour
• Multilingual Skills: HCAs with proven Multilingual skills will receive a differential for each hour (or any portion thereof) where they provide interpretation services or Multilingual skills 

BENEFITS:

• Up to 3 weeks paid time off (increases with tenure) & up to 10 Paid Holidays
• Paid Parental Leave  
• Medical, Dental & Vision Insurance  
• PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs 
• 403b retirement account and 2% employer match eligibility
• Employee Assistance Program (confidential counseling and resources)  
• Employee referral bonuses  
• Employer Paid Short Term Disability & Life Insurance

KNOWLEDGE, SKILLS AND ABILITIES:

• High School Degree or Equivalent 
• Ideal candidates will have experience working with people from diverse ethnic, linguistic, socioeconomic and cultural communities, as well as a demonstrated commitment to diversity, equity and inclusion and the intersection with health and social justice 
• Commitment to customer service and satisfaction 
• Knowledge of and comfort with all services provided by PPNNE 
• Flexibility, initiative, creative thinking, and a willingness to learn and jump in 
• Two to three years of health care and patient care experience preferred.
• Demonstrate flexibility and teamwork; understanding that staffing needs and schedules routinely fluctuate, which will require a flexible work schedule and/or additional work hours.
• Must have reliable transportation to facilitate working in all site locations within specified regions, possibly with limited notice.