Build a healthier and more sustainable future for everyone.
At AIA, your skills, perspective and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and help turn ideas into positive outcomes for our customers and communities.
Join us to shape what comes next, grow through new experiences and extend your impact across Asia.
About the Role
Partner with senior business leaders and Local Business Units (LBUs) to translate business priorities into effective people strategies and solutions across talent, succession, workforce planning, organisation effectiveness, performance, reward and employee relations.
Provide HR advice and corporate steer, bringing an enterprise perspective to complex people and organisational matters.
Strengthen governance across LBUs, ensuring alignment with HR Guidelines, Processes and Standards (GPS), HR frameworks and applicable local requirements.
Anticipate and address workforce and organisational priorities, using people insights and sound judgement to identify issues, connect implications and drive solutions through to resolution.
Roles & Responsibilities:
- A trusted advisor and partner to business leaders, providing guidance and support on all HR-related matters.
- Collaborate with senior management to translate business priorities into clear, actionable people strategies and interventions.
- Partner with leaders and HR teams to review leadership succession plans by assessing talent readiness, ensuring alignment with organizational priorities, to provide objective, actionable recommendations that strengthen the leadership pipeline.
- Advance organisation effectiveness through strategic workforce planning, operating model and organisation reviews, engagement and productivity initiatives.
- Address employee relations issues, performance management and employee development needs.
- Advise on complex employee relations, performance and development matters, including investigations and disciplinary actions where required.
- Analyze HR metrics and trends to identify areas for improvement and recommend appropriate actions.
Regional / LBU Partnership
- Advise, challenge and coach LBU HR teams, balancing appropriate local autonomy with Group standards and governance.
- Ensure effective application of HR policies, GPS and frameworks across LBUs, taking account of applicable local requirements.
- Provide oversight of key people processes including salary budgets, performance outcomes, compensation planning, OPR and People KPIs, addressing exceptions and escalations.
- Connect Group HR expertise with LBU needs, bringing together the right stakeholders and driving cross-market people matters to resolution.
- Lead or contribute to people priorities and special projects requiring coordination across LBUs, Group functions or HR disciplines.
Group Office Support
- Serve as the HR partner and primary point of contact for supported Group Office senior leaders and their teams.
- Provide advice on employee and manager matters, ensuring sound judgement and consistent application of HR frameworks.
- Lead the resolution of complex employee matters, grievances and complaints, ensuring appropriate investigation, governance and escalation.
- Oversee critical employee lifecycle activities, including onboarding and offboarding, with strong process governance.
Minimum Job Requirements:
- University graduate
- At least 12 years of relevant HR experience, with significant HR business partnering experience and demonstrated ability to advise senior stakeholders on strategic and complex people matters.
- Strong business judgement, analytical capability and problem-solving skills, with the ability to synthesize complex information and develop independent recommendations.
- Strong stakeholder management and influencing skills, with the confidence to constructively challenge senior leaders.
- Demonstrated ability to operate effectively across markets and functions, navigate ambiguity, and manage competing priorities.
- Resilient, adaptable and effective under pressure.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
