Regional Vice President

Accountabilities:

• Lead, manage, and inspire District Managers, Resident District Managers, and their teams to deliver high-quality service and achieve regional performance objectives.
• Build strong relationships with clients at local, district, and state levels while driving key performance indicators and customer satisfaction.
• Participate in the nationwide leadership team, sharing best practices, mitigating risks, supporting strategic initiatives, and strengthening collaboration across regions.
• Make and communicate key regional decisions by evaluating risks, rewards, and short- and long-term business implications.
• Establish a strong regional culture focused on transparency, education, safety, accountability, inclusion, and alignment.
• Serve as a senior client representative and escalation point, maintaining relationships with key stakeholders and addressing complex issues.
• Partner with Sales and Retention teams to develop growth strategies, structure deals, present new business opportunities, build prospective client relationships, and negotiate contract terms.
• Collaborate with internal and external partners on regional and nationwide initiatives.
• Drive talent development through performance evaluations, succession planning, coaching, and a comprehensive understanding of operational roles.
• Own regional financial performance and P&L while ensuring accuracy across reporting, forecasting, and budgeting processes.
• Ensure consistent and fair application of policies and procedures across the region.
• Monitor marketplace trends and contribute to strategic planning and long-term business development.

Requirements:

• Bachelor’s or master’s degree from an accredited college or university, or 8 years of progressive experience in multi-unit foodservice, hospitality management, or support services in lieu of a degree.
• Significant multi-unit and multi-client leadership experience, preferably within a higher education environment.
• Previous Vice President-level experience is preferred.
• Strong senior leadership background with demonstrated experience in contract management, budgeting, customer service, people development, food services, negotiations, and operational strategy.
• Proven ability to grow a business, lead large cross-functional teams, and apply strong business and financial judgment.
• Strong analytical, strategic, and decision-making skills, with the ability to respond quickly and accurately in a dynamic environment.
• Exceptional client relationship, influencing, listening, and written and verbal communication skills.
• Demonstrated ability to develop teams, identify talent, conduct performance evaluations, and support succession planning.
• Proactive, positive, professional, flexible, resilient, and committed to an inclusive leadership approach.
• Strong initiative, ownership, prioritization, multitasking, and organizational skills.
• Proficiency with Microsoft Office and related productivity tools.
• Bilingual English and Spanish skills are preferred.

Benefits:

• Base salary of $200,000–$240,000 plus bonus eligibility.
• Remote work.
• Training and professional development opportunities.
• Retirement plan.
• Associate shopping program.
• Health and wellness programs.
• Discount marketplace.
• Identity theft protection.
• Pet insurance.
• Voluntary benefits, including critical illness, accident, hospital indemnity, legal services, and auto and home programs.
• Medical, dental, and vision coverage for eligible full-time associates.
• Life insurance and accidental death coverage.
• Disability insurance.
• Commuter benefits.
• Employee Assistance Program.
• Flexible Spending Accounts (FSAs).
• Eligibility for paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
• Depending on business needs and the academic calendar, some periods may involve reduced food service activity, temporary unpaid periods, or work at another location.