Remote Security Coordinator I

Job Title:

Remote Security Coordinator I

Department:

Administration, Facilities & Secretarial

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under routine supervision, the Remote Security Coordinator facilitates gate transactions at J.B. Hunt locations that have a Remote Security Operations (RSO) presence. This role is responsible for protecting company assets relative to theft, assault, fire, and other safety issues. The incumbent creates accurate logs of gate transactions, assists individuals entering/exiting facilities, and reports suspicious activity.

Job Description:

Key Responsibilities:

• Monitor and assess driver-entered data in the Gatekeeper system to identify assignment, maintenance, and/or equipment issues; provide solutions to common problems and document discrepancies and exceptions cleared by the team lead or management
• Authenticate third-party carrier information and verify outside carriers pulling J.B. Hunt assets to confirm proper assignment
• Engage with drivers at RSO gates to provide guidance on security procedures for entering and exiting facilities
• Comply with location-specific remote security procedures to ensure gate transactions involving equipment from key business partners are handled efficiently
• Live monitor RSO yards, gate complexes, and surrounding areas for suspicious activity; perform regular checks of security equipment (gates, cameras, intercoms) for functionality
• Regulate and monitor traffic flow at RSO yards to prevent safety hazards, resolve backups, and ensure compliance with operational standards
• Support and enforce standard operating procedures (SOPs) for security technology and systems
• Authenticate employment of and train J.B. Hunt personnel on the use of secure PINs and access cards; flag and report observed misuse of credentials, and support ongoing education of security protocols
• Conduct regular audits of transactions and traffic at RSO facilities; document and report unauthorized bypasses and observed safety incidents
• Collaborate with internal teams to resolve general issues, including gate operation failures and system errors

Qualifications:

Minimum Qualifications:

• High school diploma or GED with up to 1 year of experience in security, logistics, or related field, and/or suitable combination of education, experience, and training, or military equivalent
  AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences
• Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.)
  Interest in learning new technologies/software applications
• Ability to prepare detailed written reports and fill out forms with accuracy
• Preferred Qualifications: Experience in safety management
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
• Ability to maintain professionalism while dealing with difficult individuals
• Ability to make independent time-sensitive decisions
• Ability to work both individually and as a team
• Ability to meet or exceed customer needs and expectations to provide excellent service
• Knowledge of basic employee safety procedures and programs

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate.  This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

GED (Required), High School (Required)

Work Experience:

Security

Job Opening ID:

00645065 Remote Security Coordinator I (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.