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Calgary, Alberta, Canada
Onsite
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Information Technology (IT)Management Level
Senior ManagerJob Description & Summary
At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market development and firm strategy.The Opportunity:
As a Resourcing and Deployment Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Working with the National Resource Management Leader, in collaboration with local Resource Management Teams, Assurance HC Teams, and Assurance Practice Leaders; supporting the execution of the current Assurance Business Strategy as it relates to Deployment Management, while ensuring adherence to QMSE controls related to staffing and resourcing activities.
Maximizing the utilization of resources by understanding national capacity and availability. Facilitating cross-site resource management by considering individual skill sets and career development alongside client assignment needs.
Leading the West Assurance Canada RM team, providing business coaching and performance management. Accountable for the development and coaching of Resource Managers in using financial reporting tools including but not limited to; workforce planning, executive summaries, availability and capacity reports, workload management reports, etc., as well as overseeing up to 3 subject matter expert (SME) teams focused on resource management activities to drive compliance and operational excellence.
Leading operational activities including resourcing complex, high profile/priority clients and/or escalated needs and coaching local RM teams on the implementation of RM best practices while embedding QMSE standards in all processes.
Supporting the Assurance practice in implementation of key business transformation initiatives including the use of flexible talent, centers of excellence, and service delivery centers.
Building and sustaining relationships with National and West Assurance Leaders, HC leadership, and local Assurance partners, to influence and drive the firm’s strategic objectives related to managing our resources effectively.
Continuously look for innovative technology solutions to improve data reporting (storytelling with data) that enables better decision making for both the business and the RM team.
Developing and initiating RM strategies relating to headcount, mobility and talent management
Supporting any business transformation initiatives relating to Assurance Resource Management and the implementation of related technologies and tools (e.g. TalentLink; moving to Teambuilder in Spring 2026 and Workforce Planning Tools), while providing oversight into RM processes and procedures and initiating recommendations for process standardization and improvements as necessary, ensuring compliance with QMSE controls.
What You'll Bring:
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:
Proven ability to support and execute business strategies related to Resource Management, ensuring alignment with organizational goals while delivering exceptional client service and achieving business results
In-depth knowledge of Resource Management with a successful history of developing staffing strategies to optimize resource utilization, understand national capacity and facilitate resource sharing across various sites and services
Experience in leading, managing, and inspiring teams, with a focus on fostering diversity and ensuring diverse perspectives are integrated into team dynamics
Strong oral and written communication skills, with demonstrated experience in building robust relationships is essential. Must have a proven track record in negotiation, influence, and effective consultation, especially with leadership; and the ability to confidently interact with all levels of staff while maintaining confidentiality
Competence in managing complex projects strategically and creatively, with experience in handling operations for high-profile clients and applying Resource Management best practices effectively
Adaptability to perform effectively under pressure, maintaining professionalism and integrity in a matrix organization. Proven self-starter with strong personal motivation and agility, capable of multitasking, setting priorities, and consistently meeting deadlines
Active participation in business transformation initiatives, including flexible talent models and service centers, with a track record of gaining support for new business initiatives
Ability to oversee Resource Management processes, drive process improvements, and implement national standards, using excellent judgment and problem-solving skills to assess business impacts
Experience in adopting innovative technology solutions to improve data reporting and decision-making, with skills in handling complex data and providing insightful analysis through storytelling
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
The salary range for this position is $98,000 - $148,000. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.
Why you’ll love PwC
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc
PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization {+ 31 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).