WHO WE ARE
Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.
Position Summary
The Manager of Revenue & Inventory Management is accountable for maximizing revenue and occupancy across Lindblad Expeditions’ global fleet and land operations. This role works with a team on the development and the execution of pricing, inventory and promotional strategies, aligned with company objectives and adapting to market conditions.
ESSENTIAL DUTIES
- Oversee day-to-day Revenue Management operations, guiding the team in executing pricing, inventory, and promotional tactics across ship inventory, extensions, flights, and hotel nights, responsive to market dynamics and shifting business priorities.
- Monitor booking trends, market conditions and KPIs to identify and address risks and opportunities.
- Owns the creation, improvement, and maintenance of spreadsheets and dashboards based on revenue management metrics.
- Tracks and reports on capture rate, price, and profitability on voyages, extensions, flights and hotel nights.
- Balance short and long term tactics with brand value and guest satisfaction, aligning with company objectives.
- Provide insights on product merchandising and maintain consistency throughout all channels.
- Provides support and direction to the Revenue & Inventory Analysts to maximize revenue by balancing ship inventory, optimize pricing, and facilitate the upselling of premium cabins.
- Analyze large data sets and deliver actionable executive level summaries.
- Ensure compliance with global pricing and promotional laws and regulations.
- Enhance Revenue Management processes and tools to improve efficiency, drive demand and increase profitability.
REQUIRED Qualifications
- Bachelor’s degree in Business, Economics, Finance, Analytics, or a related field, or equivalent relevant experience.
- 5+ years of progressive experience in revenue management, pricing, inventory management, commercial analytics, or a closely related discipline.
- Demonstrated experience developing and executing pricing and inventory strategies to optimize revenue, occupancy, utilization, or profitability.
- Strong analytical skills with experience interpreting booking/demand trends, pricing performance, inventory levels, and other revenue KPIs to identify risks and opportunities and recommend action.
- Advanced Excel skills, including experience building and maintaining analytical models, reporting tools, and dashboards; experience with BI or data visualization tools preferred.
- Experience analyzing large and/or complex data sets and translating findings into clear, actionable recommendations for business and executive stakeholders.
- Demonstrated ability to balance short-term revenue opportunities with longer-term commercial objectives and customer/guest experience.
- Strong cross-functional communication and collaboration skills, with the ability to influence decisions across Commercial, Sales, Marketing, Finance, Product, or Operations teams.
- Experience leading, coaching, or providing direction to analysts or other team members in a fast-paced, changing environment.
PREFERRED QUALIFICATIONS
- Revenue management experience within cruise, travel, hospitality, airline, or another capacity- and inventory-driven industry.
- Experience managing pricing and inventory across multiple products, markets, or distribution channels.
- Experience with revenue management, forecasting, BI, or data visualization systems.
- Experience with promotional strategy, merchandising, or demand-generation initiatives.
OUR BENEFITS
• Travel benefits for employees and their family
• Voyage of Discovery trips for employees to travel as guests
• Health insurance including Medical, Dental, Vision
• 401(k) plan with employer match
• Long-Term Disability, Life & AD&D Insurance
• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
• Pre-Tax Commuter Benefit
• 7-8 Paid Holidays
• 1 Floating Holiday Options
• Up to 15 days of vacation (pro-rated per anniversary year)
• Parental Leave
• Sick/personal days per city & state ordinance
• Pet Insurance discount
Hybrid Work Schedule
Positions based in our New York and Seattle offices follow a hybrid work schedule, requiring employees to work in the office Tuesday through Thursday, with the option to work remotely Monday and Friday. Candidates must reside within reasonable commuting distance of their designated office.
Communication Skills
Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms.
COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.
Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.
