Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Section 1: Position Summary
As a key member of the Enterprise Risk Management (ERM) team, this role will make meaningful contributions to, and provide oversight of, programs to proactively identify, assess, monitor, and mitigate risk throughout the organization. The role will directly support program execution, work collaboratively with leaders at all levels to ensure a clear view of risks, effective performance of key controls, and that any opportunities for improvement are documented, prioritized and tracked to completion. The ERM team is responsible for coordinating and supporting internal and external audits and risk assessments, management and oversight of the disaster recovery and business continuity programs, access certification and incident triage and response.
Section 2: Job Functions, Essential Duties and Responsibilities
Risk Exposure and Analysis
- Responsible for management of incident response program including facilitation of standing or ad-hoc incident response meetings, maintaining up-to-date list of incidents, and providing reporting, trending, and analysis as necessary
- Triage new, reported incidents as needed to challenge timeline, fact pattern, root cause, and any required preventative action or escalation
- Identify any confirmed or potential thematic issues, and perform and/or plan “deep dive” assessments of the underlying process, risks, and controls
- Assist in efforts relating to internal risk assessments at the entity, department, and project levels
Data Privacy
- Coordinate updates to corporate privacy program
- Evaluate escalated Privacy Incidents to confirm potential scope and severity
- Coordinate communication and response to privacy issues that require notification to impacted parties and regulatory bodies
- Review communications blocked by security tools to confirm risk and business use case, and coordinate any required updates to tool configurations
Project Management Initiatives
- Assist with various Enterprise Risk t or Ascensus projects including platform changes and process improvement initiatives
- Coordinate updates for senior leaders and other key stakeholders on issues, including monthly cross functional risk and governance meetings
- Manage Ascensus Access Reviews, exception handling processes, and any related initiatives to ensure effective protection, security, and proper handling of all confidential data held by Ascensus across the end-to-end data lifecycle
- Assist with other tasks and projects as assigned
- Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
- At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always®. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.
Supervision
Section 3: Experience, Skills, Knowledge Requirements
- Experience, Skills, Knowledge Requirements
- Minimum of 2 to 4 years of financial service experience, preferably within risk management, audit, compliance, or transfer agency, broker-dealer or investment advisor functions
- Strong and proven analytical, problem solving, and organizational skills
- Demonstrated ability to work effectively with senior management and across all levels and functions of an organization
- Knowledge of internal controls, processes, corporate governance, or enterprise risk management
- Ability to respond to routine multi-tasking as well as complex, unplanned issues while adhering to aggressive deadlines for multiple initiatives
- Proven ability to proactively and independently research issues, gather evidence, and successfully collaborate with various subject matter experts and teams
- Self-motivated, proactive, and energetic team player
- Excellent interpersonal and communication skills, including the ability to successfully interact with stakeholders at all levels, internal and external, to achieve desired results
- Ability to proactively identify areas for process improvement, and effectively turn recommendations into actions
- Ability to manage multiple tasks/deadlines with limited supervision
- Detail-oriented, PC proficient, flexible, committed to quality
Preferred Requirements:
- Knowledge of industry-accepted risk management and risk assessment frameworks
- Experience with investment advisor, broker-dealer, and transfer agency regulatory requirements
- Experience working with internal and external auditors
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
We are proud to be an Equal Opportunity Employer
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
