Position Summary
The Medical Assistant supports daily operations within a medical practice by providing direct patient care, clinical assistance, and administrative support to physicians, nurses, and patients. Responsibilities include preparing patients for examinations, obtaining vital signs, maintaining medical records, coordinating appointments, assisting with procedures, and ensuring efficient office operations.
Key Responsibilities
- Greet patients, respond to inquiries, and provide excellent customer service.
- Obtain and document vital signs, medical histories, and medication information.
- Prepare examination rooms, assist physicians during patient visits, and support clinical procedures.
- Coordinate patient scheduling, referrals, diagnostic reports, and medical records.
- Handle telephone inquiries and triage calls under appropriate clinical supervision.
- Assist with laboratory specimen collection, electronic prescriptions, and patient education.
- Maintain accurate patient documentation and ensure confidentiality.
- Monitor medical supplies, maintain equipment, and ensure a clean, organized work environment.
- Assist with prior authorizations, transportation arrangements, and other administrative processes.
- Respond appropriately to emergencies and collaborate with healthcare professionals to ensure safe, efficient patient care.
Minimum Qualifications
- Education: High school diploma or GED required.
- Training: Medical Assistant training and certification or equivalent.
- Experience: One year of medical practice experience or equivalent preferred.
- Previous Medical Assistant experience and familiarity with medical office operations preferred.
- Experience with medical billing, scheduling, and electronic information systems preferred.
- Knowledge of medical terminology.
- Strong communication, customer service, critical thinking, and organizational skills.
- Ability to multitask and work independently in a fast-paced healthcare environment.
- Bilingual skills highly desired.
- BLS certification required.
Core Competencies
- Compassionate, patient-centered care.
- Strong teamwork and collaboration.
- Professionalism, accountability, and attention to detail.
- Adaptability and effective time management.
- Commitment to patient safety, confidentiality, and continuous learning.
Pay Range:
$18.53-$27.02
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Saint Annes Hospital - 795 Middle Street Fall River, Massachusetts 02721
Work Type:
M-F, alternating start times 745-9
Work Shift:
Day
Driving Required:
No
Union:
1199 Seiu United Healthcare Workers East
