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Greater London, England, United Kingdom
Hybrid
______________
Company: Vertus Residential Management Limited______________
Reporting to: General Manager - Vertus Edit Aparthotels______________
JOB SUMMARY
We’re looking for an experienced Sales Manager to join our dynamic team at Vertus edit (3 & 15 West Lane) with 378 serviced apartments across two buildings in Canary Wharf’s Private Estate.MAIN RESPONSIBILITIES
Market Analysis: Conducting thorough market research to identify trends, opportunities, and potential competitors within the Travel Trade, Consortia & Housing Sales industry.
Relationship Building: Establishing and nurturing relationships with key clients, partners, and stakeholders to foster business growth and maintain a strong network.
Sales Strategy: Developing and implementing effective sales strategies to achieve revenue targets, considering market dynamics and customer preferences for different segments.
New Business Development: Actively seeking and pursuing new business opportunities, partnerships, and collaborations to expand the company's network and create increased awareness of Vertus Edit within the industry.
Client Management: Managing relationships with existing clients, ensuring high levels of satisfaction, and identifying upsell or cross-sell opportunities to maximize revenue.
Reporting and Analysis: Providing regular reports and analysis on sales performance, market trends, and competitor activities to the General Manager and Revenue Manager for strategic decision-making.
Brand Representation: Serving as a brand ambassador, upholding the company's image and values in all interactions, engagements, trade shows and events within the industry.
Contract Negotiation: Leading negotiations for contracts and agreements, ensuring favorable terms for the company while maintaining positive client relationships.
Adaptability: Staying informed about industry changes, adjusting strategies accordingly, and being agile in response to shifting market conditions.
Very good knowledge of the corporate travel sector, including participating in RFPs, and ideally within the Canary Wharf area.
Lead the creation, development and execution of the MICE strategy, in-line with the wider commercial and marketing plans.
Proactively seek new business opportunities at all times, identifying target organisations and key decision makers in order to deliver growth in the MICE segments.
PERSON SPECIFICATION
An honest and trustworthy individual with an exemplary track record.
The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf.
Excellent communication and customer service skills
Minimum of 3-5 years of business development experience within the hospitality sector.
A proven track record in business development, sales, or a related field, with a focus on the corporate travel or MICE sector.
In-depth understanding of the market, including trends, customer behaviour, and key competitors.
Strong networking and relationship-building skills to establish and maintain connections within the associations and corporate segment.
Demonstrated ability to develop and execute successful sales strategies, meet revenue targets, and drive business growth.
Excellent communication, presentation, and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
Detail-oriented and highly organized with a strong work ethic.
Understanding of hospitality industry trends and best practices.
Strategic mindset with the ability to analyse market data, identify opportunities, and contribute to the development of effective business strategies.
Negotiation Skills: Proficient in negotiation techniques to secure favourable deals and contracts.
Client Management: Previous experience in managing client relationships, ensuring satisfaction, and identifying opportunities for additional business.
Previous experience applying to and managing RFPs in both corporate and MICE sectors.
Line management experience preferred.
HEALTH SAFETY AND WELFARE RESPONSIBILITIES
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.
ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES
Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.
QUALITY MANAGEMENT RESPONSIBILITIES
In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.
COMPANY VALUES
Commit to Excellence
Foster Collaboration
Encourage Engagement
Take Ownership
Embrace Innovation
WHAT WE OFFER
Diversity and Inclusion
We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.
Flexible Working
As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.
Learning and Development
At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.
Other Benefits
We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.
If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.
Early applications are encouraged as we reserve the right to appoint at any point.
