Job Description:
Location: 2855 Auto Mall Parkway, Fairfield, CA 94533
Top Producer range: $130,000.00 to $180,000
1st year in the business range: $98,000.00 to $110,000.00
As a Sales Professional, you'll focus on building rapport with guests and creating long-term relationships will be key to your success. You partner with your guests throughout the entire sales process to determine what vehicle will best fit their wants and needs.
If you’re a high achiever looking for a collaborative team environment and have a passion for delivering the highest level of customer service, this is the job for you!
Why Fairfield Automotive:
- A guest-service culture in which going the extra mile, positivity, integrity, and honesty are at the forefront of every customer interaction
- Opportunity for professional development and growing your career at any of our three rooftops
- Company generated leads
- Employees are eligible for discounts on vehicles, parts, and service
- On-site Gym at sister store
What you will do:
- Build and maintain lasting relationships with customers and referrals
- Obtain expert product knowledge and confidently describe or demonstrate vehicle technology, features, and accessories
- Identify and understand the customer's needs, preferences, and budget, and assist them in their selection by providing vehicle options that meet their needs
- Promote vehicle protection plans such as GAP, service, dent, or windshield
- Lead the sales finance process with each customer
- Partner with the Finance team on customer financing options based on their credit, budget, down payment, and trade-in values
- Use the Client Relationship Management system to manage customer relationships and interactions, schedule appointments, and respond to Internet leads
What we are looking for:
- Excellent communication, presentation, and interpersonal skills
- Experience in product or retail sales preferred
- Competitive drive
- A heart for customer care and demonstrated ability to provide excellent customer service
- Availability to work retail hours, including Saturdays and holidays
- High School Diploma or equivalent required
- Valid Driver’s License
- Clean driving record with minimal accidents, points or moving violations
- Proficient in: Google Suite, Social Media posting, CRM database, and other automotive software products as required
Company Benefits:
- Comprehensive medical, dental and vision coverage - active on the 1st following your start date
- Health Savings Account
- Company-provided life insurance
- Paid vacation, sick, and bereavement
- 401(k) with company match
- Aflac: Accident, Short-Term Disability, Critical illness, Term life, Cancer/specified disease, and hospital indemnity insurance
- Employee Assistance Program that offers counseling, financial or legal sessions
Education, Experience, and Certification:
- High School Diploma or equivalent work experience.
- The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.
- Must possess and maintain a valid driver’s license.
- Must possess and maintain an acceptable Motor Vehicle Record (MVR).
- Ability to drive manual transmission vehicles.
- Must hold a current State sales license or have the ability to obtain a sales license within the first 30 days of employment as required by the State of California.
- Willing to submit to a pre-employment background check, MVR check, and drug test with results that are consistent with Company hiring standards.
Fairfield Automotive Partners is an Equal Opportunity Employer.
The Client Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $16.90 per hour. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
