Want to know if this job is worth applying to?
Springfield, Massachusetts, United States
Hybrid
The Opportunity
As a Salesforce Data Analytics Consultant focused on Salesforce analytics within the Business Data Strategy & Business Technology (BDSBT) team, you will play a critical role in enabling governed, actionable insights that improve productivity, customer experience, and operational efficiency—while aligning with enterprise data strategy and governance standards. Rather than simply building solutions, you will guide the design and implementation of analytics capabilities by translating complex business requirements into clear technical specifications for enterprise engineers. Acting as the bridge between enterprise data architecture and business-side reporting needs, you will ensure Salesforce data flows appropriately into the enterprise data warehouse, support in-app decision-making for real-time needs, and uphold guardrails for formal reporting through the governed semantic layer. Success requires deep understanding of data pipelines, models, and source systems, combined with the ability to influence stakeholders and maintain transparency through documentation and disciplined work tracking.
The Team
The Business Data Strategy & Business Technology (BDSBT) team is a dynamic group of data stewards, data strategists, and data analytics engineers in Operations’ Business Intelligence, Reporting, and Analytics (BIRA) organization turning complex business needs into actionable technology solutions. We foster a culture of transparency, collaboration, and disciplined execution and regularly collaborate with Operations, Enterprise Technology & Experience (ETX), and BIRA colleagues, serving as the critical connector between business priorities and technical delivery. What makes us unique is our ability to blend deep technical expertise with business acumen, ensuring every solution aligns with strategy and accelerates outcomes.
The Impact
As a Salesforce Data Analytics Consultant focused on Salesforce analytics and other Operations platforms, you will build advanced logic using native Salesforce tools (Lightning App Builder, flows, context services) to create dynamic, contextual, and actionable analytics experiences. Your work will ensure that embedded dashboards and reports are not just visible, but intelligently tailored to user roles and record context, enabling real-time decision-making and direct action within the workflow. You will also design and maintain dataflows and recipes to prepare and integrate data for analytics, and leverage APIs to deliver personalized insights, making analytics a seamless and essential part of the user experience. You will ensure Salesforce operational data integrates seamlessly into the Enterprise Data Warehouse and that in-app analytics support real-time decisions. In this role, you will apply governance practices to maintain data quality, standardize KPI logic, and build trust in reporting and collaborate with Data Engineering to deliver reliable, documented pipelines and partner with analytics teams to harmonize Salesforce insights with governed Tableau reporting. By promoting reusable components, tracking work in Jira, and supporting prioritization, you enable efficiency, transparency, and consistent metrics across platforms.
The Minimum Qualifications
Bachelor's degree
3+ years’ experience with Salesforce
2+ years in data engineering, data modeling, data integration or data warehousing and working with technology partners.
3+ years’ experience with BI tools such as Tableau, Alteryx, Power BI or similar technologies.
2+ years’ experience with Master Data Management and Data Governance frameworks
2+ years’ experience writing and using SQL or SOQL.
The Ideal Qualifications
Experience with Salesforce Financial Services Cloud (FSC), including its data model and key objects, to support analytics embedded in workflows.
Prior experience in the financial services industry bridging the gap between business and technology data analytics and reporting needs.
Experience in agile environments and proficiency in using Jira
Demonstrated leadership in driving transparency and collaboration.
What to Expect as Part of MassMutual and the Team
Regular meetings with the BDSBT and BIRA teams.
Focused one-on-one meetings with your manager.
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups.
Access to learning content on Degreed and other informational platforms.
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits.
#LI-SB1
Salary Range:
$115,900-$152,100At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.