High performers deserve a high-performance culture and a state-of-the-art headquarters. First American is proud to offer its colleagues outstanding compensation & benefits, including 401(k) match, a free on-site gym, paid parental leave, and subsidized childcare, among many others.
The Salesforce Platform Architect is a highly skilled and collaborative professional responsible for designing, developing, testing, and maintaining solutions within the Salesforce platform. This role is ideal for an individual who is passionate about delivering exceptional user experiences, building scalable solutions, and partnering closely with business stakeholders to drive digital transformation initiatives.
The Salesforce Platform Architect will be responsible for custom application development using Apex, Lightning Web Components (LWC), Aura Components, and other Salesforce technologies while adhering to industry best practices and development standards. In addition to custom development activities, this role will also support business initiatives through declarative Salesforce configuration, participating in the team's Agile methodology and three-week sprint cycle.
The successful candidate will work closely with the Salesforce administration team, business stakeholders, product owners, and project teams to deliver high-quality solutions that enhance colleague and client experiences while supporting the organization's strategic goals.
RESPONSIBILITIES:
- Design, develop, test, deploy, and maintain custom Salesforce solutions using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, and related technologies.
- Develop and support Salesforce Experience Cloud (Communities) solutions to enhance client, partner, and colleague experiences.
- Participate in the full software development lifecycle, including requirements gathering, solution design, development, testing, deployment, and post-production support.
- Collaborate with business stakeholders to understand requirements and translate them into scalable Salesforce solutions.
- Configure and maintain declarative Salesforce functionality including Flows, validation rules, approval processes, page layouts, permission sets, and custom objects.
- Participate actively in Agile ceremonies including sprint planning, backlog refinement, standups, sprint reviews, and retrospectives.
- Ensure solutions align with Salesforce best practices, security standards, governance processes, and enterprise architecture guidelines.
- Troubleshoot and resolve application defects, system issues, and performance concerns in a timely manner.
- Conduct unit testing, support user acceptance testing, and maintain appropriate technical documentation.
- Collaborate with cross-functional teams to implement integrations with internal and external systems.
- Uphold compliance by adhering to key operational processes, including Secure Code and Vulnerability Management, Change Management, Access Management, Incident Management, and Problem Management.
- Contribute to continuous improvement initiatives that enhance team effectiveness, code quality, delivery velocity, and colleague experience.
- Stay current with Salesforce platform enhancements, emerging technologies, and industry best practices.
CORE COMPETENCIES:
- Strong analytical and problem-solving skills with the ability to design scalable technical solutions.
- Excellent organizational skills and ability to manage multiple priorities within Agile sprint timelines.
- Commitment to delivering high-quality solutions and exceptional colleague experiences.
- Strong attention to detail and adherence to development best practices.
- Effective verbal and written communication skills across technical and non-technical audiences.
- Ability to work independently while fostering collaboration within a team environment.
- Demonstrated curiosity and willingness to learn new technologies and Salesforce capabilities.
- Positive, service-oriented mindset with strong client focus.
QUALIFICATIONS:
- Minimum 3 years of Salesforce development experience (senior-level opportunities available for more experienced candidates).
- Bachelor's degree in Computer Science, Information Systems, Software Engineering, or equivalent work experience.
- Hands-on experience developing solutions using:
- Lightning Web Components (LWC)
- Salesforce APIs and integrations
- Experience supporting Salesforce Experience Cloud (Communities) implementations.
- Knowledge of Salesforce declarative functionality, including Flows, Security Model, Validation Rules, and Approval Processes.
- Experience working within Agile development methodologies and sprint-based delivery models.
- Strong understanding of software development best practices, source control, testing methodologies, and deployment processes.
- Experience with Git-based source control and CI/CD processes.
- Salesforce Platform Developer I certification required or obtained within the first year of employment.
- Salesforce Platform Developer II and additional Salesforce certifications preferred.
- Excellent verbal and written communication skills.
COMPENSATION: $120,000 - $140,000, based on experience.
PHYSICAL REQUIREMENTS / OTHER:
- Primarily office-based with flexibility for remote work.
- Extended periods of desk/computer work may be required.
- Occasional after-hours support may be necessary to assist with deployments or critical production issues.
- Ability to participate in meetings, presentations, and collaborative work sessions across technical and business teams.
We are hiring a limited number of professionals with a can-do attitude, who enjoy camaraderie, believe in excellence, and have an action orientation. If you value being part of a highly empowered team and enjoy an environment that rewards innovation, hard work, and excellence—we would love to talk to you.
