Salesforce QA Tester Senior Associate (AC Manila)

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Salesforce QA Tester Senior Associate, you will play a pivotal role in enhancing the user experience of Salesforce applications, focusing on analyzing user needs and designing intuitive interfaces. Within our Commercial & Service Excellence practice, you will be at the forefront of helping clients optimize operational efficiency through innovative solutions. As a Senior Associate, you will build meaningful client connections and learn how to manage and inspire others. You will navigate complex situations, growing your personal brand and skills while anticipating the needs of your teams and clients.

In this role at PwC Acceleration Center Manila, you will be part of a dynamic team that specializes in Salesforce user experience, providing consulting services to improve user engagement and satisfaction. You will utilize a broad range of tools and methodologies to generate new ideas and solve problems, interpreting data to inform insights and recommendations. Upholding professional and technical standards, you will contribute to achieving strategic objectives and enhancing the overall user experience for clients. This position offers a unique opportunity to develop a deeper understanding of the business context and how it is evolving, using these insights to deliver quality solutions.

Responsibilities

- Analyzing client needs to implement Salesforce solutions that enhance user experience and operational efficiency
- Designing intuitive and user-friendly interfaces to optimize user engagement and satisfaction
- Conducting usability testing and user acceptance testing to validate application functionality and user experience
- Collaborating with stakeholders to manage requirements and deliver project outcomes aligned with strategic objectives
- Utilizing Salesforce Lightning and Sales Cloud to support digital customer experience initiatives
- Conducting design reviews and user research to inform product enhancements and improve usability
- Applying analytical thinking and creativity to solve complex problems and generate innovative ideas
- Providing training and support to clients for seamless integration and utilization of business applications
- Navigating complex situations to build meaningful client relationships and inspire team members
- Upholding professional and technical standards to maintain compliance with firm guidelines and independence requirements

What You Must Have

- At least a Bachelor's degree
- At least 4 to 8 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Preference for at least one of the following fields of study: Computer Graphics, Computer and Information Science, Graphic Design
- Demonstrating proficiency in Salesforce Lightning and Salesforce Sales Cloud
- Utilizing analytical thinking to interpret data and inform insights
- Engaging in user acceptance testing (UAT) and usability testing
- Applying design thinking and creativity to enhance user experience
- Excelling in stakeholder engagement and project delivery
- Embracing change and demonstrating learning agility

Travel Requirements

Not Specified

Job Posting End Date