Salesforce | Senior Associate | Functional Consultant

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

Our clients count on us when the stakes are high — and that’s where you come in. As a Salesforce Functional Consultant, you’ll play a vital role in analysing and defining high-quality business solutions that bridge technology and business needs through effective collaboration and Agile practices. You’ll be working with clients across Financial Services, Retail & Consumer Goods, Health, and Energy Utilities & Mining sector.

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.

What you’ll do:

• Analyse and define high-quality business solutions on the Salesforce platform, utilising deep platform knowledge to address client needs effectively.

• Bridge business and technology by clearly communicating with both technical and non-technical stakeholders through verbal and written channels.

• Facilitate workshops and collaborate closely with clients to gather requirements, prioritise backlogs, and drive outcome-focused delivery.

• Apply Agile practices (including Scrum), writing user stories, participating in ceremonies, and promoting iterative delivery and testing.

• Embed a value mindset by defining benefits, tracking KPIs, and ensuring delivery aligns with client outcomes.

• Demonstrate strong understanding of data governance, API integration, security, and privacy concepts, with awareness of MuleSoft, Salesforce Data Cloud & Analytics.

• Incorporate responsible AI practices, ensuring compliance-by-design and addressing security, privacy, and risk considerations.

• Lead and mentor multidisciplinary, cross-territory teams, transforming strategic alliances into actionable demand and delivery pipelines.

What we’re looking for:

• Proven experience analysing and defining Salesforce business solutions, with Salesforce certifications (Sales Cloud and/or Service Cloud) and commitment to continuous credential growth.

• Bachelor’s degree in a related field.

• Strong communication skills bridging business and technology stakeholders.

• Expertise in workshop facilitation, backlog prioritisation, and stakeholder management with outcome-driven decision-making.

• Deep familiarity with Agile methodologies, including backlog refinement and sprint ceremonies.

• Solid understanding of data integration, security, and privacy principles; awareness of MuleSoft and Salesforce Data Cloud & Analytics.

• Demonstrated knowledge of responsible AI and compliance-by-design principles.

• Experience in one or more priority sectors: Financial Services, Retail & Consumer Goods, Health, Energy Utilities & Mining.

• Collaborative mindset with proactive stakeholder engagement and a commitment to growth and continuous learning.

What you’ll gain:

• The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise.

• Flexibility means trusting you to choose when, where, and how you work—balancing what’s best for you, your team, and your clients to grow and thrive together.

• Clear paths for career progression supported by continuous learning and leadership development.

• Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks. 

• A world-class parental leave policy offering up to 26 weeks of leave for caregivers , supporting your family and personal life.

We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.

Ready to grow here and go further? Join PwC Australia as a Salesforce Functional Consultant and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.
 

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.

No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

June 26, 2026