APPLY ONLINE
If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
Under the direction of the Youth Program Manager, the Youth counselor is responsible for the supervision and control of all youth and teen activities as it relates to the Passenger Programs and Entertainment Department.
ESSENTIAL FUNCTIONS
- Youth Counselors must be passionate about working with children and embrace the Norwegian Mission.
- As a member of the Cruise Staff, the youth counselors are responsible for implementing any of the scheduled social, entertainment, sporting, recreational, theatrical, and craft programs/activities for Norwegian Guests aged 2 – 17 years old while ensuring that each activity takes place safely and promptly as scheduled.
- Youth Counselors must be comfortable speaking on a microphone and be an effective Host/Hostess with the ability to engage large groups of people of a variety of ages in a public venue.
- Youth Counselors must be comfortable with dressing up in costume and performing character roles.
- Youth Counselors must be comfortable speaking with parents/adults regarding general ship information as well as Youth Program policies and guidelines.
- Youth Counselor should have organizational/administrative skills and be attentive to detail when involved with reporting youth program operations and safety.
- It is the responsibility of the youth counselor to be accessible to and approachable with guests, both young and old. He/She must be a patient listener and offer hospitality service to the guests even when the situation falls outside of the Youth Programs.
- The youth counselor assists with maintenance of storage, inventory and ordering of all equipment, supplies, gifts and prizes, which are specifically utilized in the programs.
- Each youth counselor must have the ability to work as a team member in cooperation with other cruise staff members, as well as with all other shipboard departments.
- Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
- Must be familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the policies and procedures appropriate for his/her position.
DIMENSIONS
- Must be able to provide quality service for a large passenger vessel that can include from over 5,000 guests including over 1,500 children in high season.
- Must be able to speak publicly and conduct games, events and other activities for a variety of age groups, from small children to teens.
NATURE AND SCOPE
- Youth counselors report to the Youth Program Supervisor directly and to the Assistant Cruise Director and Cruise Director, indirectly.
- Responsible for the supervision and control of all youth/teen guests in all entertainment-related activities.
- The incumbent must be able to work in a multi-cultural environment; also, must be able to adjust to changes in schedules, assignments, and deadlines.
QUALIFICATIONS
- Minimum of one year experience in a combination of programming and implementing youth recreation, youth sports, and/or childhood education for ages 2-17 required.
- Minimum one year experience in programming and implementing theatrical/drama related activities is required.
- One year experience with special needs programming strongly preferred.
- Intermediate verbal and writing skills in at least one other language such as German, Spanish, French or Italian is preferred.
- Intermediate to Advanced level English verbal and writing skills, including the proper use of English grammar is required.
- Intermediate to Advanced skills in typing and computer software skills (Microsoft Word, Excel, Outlook) is required.
- One year experience communicating via microphone, using/programming DJ and light/sound equipment is preferred.
- Unique hobbies are a plus: to include but are not limited to: Juggling, Theater, Gymnastics, Sports, Dance, Singing.
- Intermediate to Advanced level English verbal and writing skills, including the proper use of English grammar is required.
EDUCATION
- High School Diploma or Foreign Equivalent is required.
- Associates Degree and/or currently enrolled in an accredited college degree program or foreign equivalent in a course of study related or relevant to childcare is required.
- Current and active CPR/First
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
