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Pune, Maharashtra, India
Hybrid
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Position summary:
End-to-end technical and delivery owner of the AI Fabrik engagement and PulseAI Managed Services: target operating model across security, network and PulseAI platform operations, SLA and availability governance, the named Service Delivery Manager function for Premium customers (monthly operational reviews, quarterly business reviews), architecture and observability evolution, delivery governance, and the customer executive interface.
Key Roles & Responsibilities:
Mandatory Qualifications:
Preferred Qualifications:
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
