Security Technical Specialist- Access Control

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including:

• Competitive salary
• Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance
• Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one
• An encouraging and collaborative team environment that values diverse perspectives and fosters innovation
• On-the-job and cross-training opportunities
• A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees
• JCI Employee discount programs (The Loop by Perk Spot)
• Check us Out: A Day in the Life of the Building of the Future

Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls.

What you will do

As a Security Technical Specialist specializing in CCure Access Control Systems, you will play a key role in delivering technical expertise as part of the Professional Services team, implementation services, and training for Johnson Controls’ Software House and American Dynamics platforms. This role emphasizes system design, migrations, upgrades, implementation of product features, client and dealer training and support, ensuring that solutions are delivered with high performance, security, and reliability. 

You will collaborate with clients, system integrators, and internal teams to deploy, configure, and optimize enterprise security platforms, while also contributing to the development of best practices and custom solutions that address unique customer requirements. 

How you will do it

• Deliver technical sessions both remotely and on-site, demonstrating strong presentation and communication skills. 
• Configure environments to support hands-on training, testing, and system migration activities. 
• Partner with Sales and System Integrators to understand and address technical project requirements. 
• Lead and support professional services efforts, ensuring minimal disruption and optimal performance. 
• Assist system integrators by showcasing product features, capabilities, and integration options. 

What we look for

Required

• High School Diploma or equivalent experience. 
• Strong background in Information Technology. 
• Proficiency in SQL/T-SQL is highly desirable. 
• Exceptional communication and presentation skills. 
• Outstanding customer service and problem-solving abilities with a sense of urgency. 
• Adept at managing multiple priorities while working independently with a focus on detail. 
• Team player capable of collaborating at all levels within Johnson Controls and client organizations. 
• Willingness to travel approximately 50-75% of the time within the United States. 
• Proficient in Microsoft Windows, SQL databases, and presentation software. 

Preferred

• Experience in the Physical Security industry. 
• Knowledge of CCURE 9000 and American Dynamics Victor platforms is preferred. 

HIRING SALARY RANGE: $76,000-105,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.