Senior Account Manager

We are looking for a Sr. Account Manager to join our Life Sciences & Healthcare Sales team in São Paulo, Brazil. This is an amazing opportunity to work with Clarivate products and services supporting pharma companies across Latin America, with a strong focus on LATAM pharma customers and high-end life sciences clients. The team is a small regional team supporting Latin America and this role reports to the Manager, Segment Sales. We have a great skill set in account management, sales strategy, customer engagement, renewals, and new business growth, and we would love to speak with you if you have skills in life sciences sales, pharma industry knowledge, Spanish, Portuguese and English language fluency, and experience managing both renewals and new logo opportunities.

About You – experience, education, skills, and accomplishments

• Bachelor’s degree or equivalent, relevant work experience
• 7+ years of relevant professional experience, including at least 5 years of sales experience.
• Fluent English and Spanish skills are required.

It would be great if you also have . . .

• Life sciences education or direct experience working with life sciences customers.
• Experience managing a mix of new logo business and renewals.
• Experience working with pharma companies in Brazil or across Latin America.
• Experience building relationships with decision makers and stakeholders across pharma organizations.

What will you be doing in this role?

• Lead efforts to achieve sales goals by meeting targets and proactively identifying high-value upsell opportunities.
• Provide accurate sales forecasts to senior management through consistent and strategic communication.
• Develop and execute account plans in collaboration with the wider account team.
• Collaborate with key customers and potential leads while following and refining the established sales cycle and processes.
• Understand customer needs and present compelling Clarivate solutions to help solve their business challenges.
• Manage customer opportunities through the full sales cycle, including identifying needs, solution development, presentation, quoting, negotiation, and closing.
• Build and maintain knowledge of Clarivate products and services to effectively position solutions and support customer success.
• Participate in high-level meetings and events, sharing strategic insights on customers, products, and sales with the broader team.
• Maintain and exceed meeting volume expectations set by Sales Management.
• Identify high-potential roles within existing customer accounts to expand business opportunities and drive growth.
• Own both retention/renewal targets and new logo opportunities, with an approximate 50/50 split between both areas.

About the Team

The team is a small regional group supporting Latin America, Brazil, and Mexico, including collaboration with a sales assistant and the extended regional team. This role partners closely with internal stakeholders across marketing, SDM, pre-sales, and the wider account team. Externally, the role works mainly with pharma companies, with a strong focus on LATAM pharma customers and high-end life sciences clients. The role offers the opportunity to work with many different people and build relationships with decision makers and stakeholders across pharma companies in the region.

Hours of Work

This is a full-time position working Monday through Friday during general business hours. This is a hybrid role based in São Paulo, with 2 days per week in the office. The role requires approximately 20% travel.