1. Application Support & Service Management
- Manage and support country applications hosted in Taiwan and regional platforms, with major responsibility for credit card systems.
- Ensure stable day-to-day production operations and application availability.
- Diagnose and resolve production incidents, coordinating with relevant support teams to restore services promptly.
- Manage application security requirements, including vulnerability remediation, security patching, and ISCD compliance.
2. Business Analysis & Requirements Management
- Partner with business stakeholders to gather, analyze, and document user requirements.
- Evaluate business needs and recommend system solutions and enhancements.
- Support project initiation and solution design for new implementations and system improvements.
3. Change & Release Management
- Manage end-to-end system change requests through DBS internal CI/CD and Change Management platforms.
- Coordinate with internal technology teams to plan, deploy, and validate production releases.
- Support business users in production verification and post-release activities.
4. Project & Vendor Management
- Lead system enhancement and technology implementation projects from initiation to delivery.
- Manage project scope, timeline, budget, and resources to ensure successful execution.
- Obtain approvals for contracts, SOWs, funding, and project-related expenditures.
- Coordinate internal and external stakeholders to deliver project objectives.
- Manage UAT, user sign-off, procedure updates, project reporting, and escalation.
5. Governance, Risk & Compliance
- Ensure compliance with DBS Taiwan policies, Group Technology standards, and regulatory requirements.
- Support governance controls related to application deployment, security, and operational processes.
- Maintain appropriate documentation and audit readiness for technology applications.
Key Deliverables
- Stable and secure application operations.
- Successful delivery of technology projects and system enhancements.
- Timely implementation of application changes and releases.
- Compliance with DBS Group standards and regulatory requirements.
Location:
Taipei Hub - 13F
Job:
Technology
Schedule:
Regular
Employee Status:
Full time
