## Overview
We are seeking a highly capable **Senior Bilingual Software Engineer** to serve as the connective layer between our **Forward-Deployed U.S. teams** and our **Platform Core Engineering team in Japan**.
This role reports directly to the **CTO**, reflecting its strategic importance in aligning product direction, platform evolution, and field execution.
This role is not about language translation. In an AI-enabled environment, its core responsibility is **context alignment and leverage maximization**—ensuring both teams operate with a shared understanding of priorities, constraints, urgency, and intent.
You will play a critical role in making sure:
- The **Platform Core team focuses on the highest-impact problems**, grounded in real-world usage
- The **Forward-Deployed teams extract maximum value from the platform**, leveraging it effectively and correctly
This is a high-impact role at the center of a two-speed organization: fast-moving field execution and a scalable, reusable platform.
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## Key Responsibilities
- Act as the primary interface between **Forward-Deployed U.S. teams** and the **Platform Core team in Japan**, driving **deep, bidirectional context alignment**
- Continuously synthesize and communicate **what is happening on the ground**—including priorities, urgency, constraints, and team sentiment (“temperature”)
- Translate not just requirements, but **intent, trade-offs, and decision rationale** across both sides
- **Influence platform roadmap and product strategy** by ensuring decisions are grounded in real-world usage, high-impact opportunities, and evolving field needs
- Ensure the **Platform Core team is working on the highest-value problems**, with clear prioritization informed by field context
- Ensure **Forward-Deployed teams fully leverage the platform**, including understanding its capabilities, constraints, and intended design patterns
- **Drive cross-regional program execution**, including:
- Defining and maintaining **clear priorities, milestones, and success criteria** across teams
- Managing **dependencies, risks, and trade-offs** between Forward-Deployed and Platform Core workstreams
- Establishing and enforcing **execution cadence** (planning, check-ins, reviews) across time zones
- Ensuring **accountability and follow-through** on key initiatives
- Facilitate **technical discussions, design reviews, and prioritization decisions** across regions
- Improve internal systems for global collaboration, including **documentation, communication cadence, and decision-making frameworks**
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## Qualifications
### Required
- **Near-native proficiency in both English and Japanese**, capable of conveying nuanced context such as priorities, urgency, assumptions, and technical trade-offs.
- **7+ years of experience in software engineering**, with strong exposure to system design and real-world implementation
- **4+ years of prior experience operating as a Software Engineer within a U.S.-based organization**, where English was the primary language for technical discussions, design reviews, and deliverables, both orally and in writing.
- Strong understanding of modern software architecture (APIs, backend systems, data models)
- Proven ability to operate across product, engineering, and implementation contexts
- Experience working with distributed or cross-border teams
- Strong communication skills with the ability to convey nuanced context, not just information
### Preferred
- Experience in platform engineering or building extensible systems
- Familiarity with ERP, supply chain systems, or complex business applications
- Experience with SaaS integrations or composable/headless architectures
- Background in solution architecture or technical program management
- Experience in a startup or high-growth environment
- Experience or familiarity with modern systems programming languages (e.g., Go, Rust) and/or TypeScript, aligning with the Platform Core team's current or evolving technology stack.
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## What Success Looks Like
- The **Platform Core team consistently prioritizes high-impact work** aligned with real field needs
- Forward-Deployed teams **maximize leverage from the platform**, minimizing unnecessary custom work
- Reduced rework and friction caused by misalignment in priorities, assumptions, or timing
- Clear and shared understanding of **technical trade-offs and decision rationale** across both teams
- Faster feedback loops between field execution and platform evolution
- High trust and strong collaboration across U.S. and Japan teams
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## Location & Working Conditions
- Based on the **U.S. West Coast (required)**
- Hybrid or remote-friendly
- **Open to working regular hours of 10:00 AM – 7:00 PM PT** to maintain meaningful daily overlap with the Japan-based Platform Core team (required)
- **Willingness to travel (\~15%)**, primarily to strengthen cross-regional collaboration and alignment
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## Why This Role Matters
As organizations scale globally, the challenge is not access to information—it is **alignment on context, priorities, and intent**.
This role ensures that:
- The **platform evolves in the right direction**, focusing on what truly matters
- The **field operates with maximum leverage**, building on the platform instead of around it
By synchronizing these two layers, you enable a system where **speed and scalability reinforce each other**, rather than compete.
Visa sponsorship is offered for this role.