Senior Business Analyst

Location Details: India, Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

Join the team

GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools they need to succeed online. Our mission is to give customers the tools, insights, and people to transform their ideas and personal initiative into success. 

GoDaddy is a data-driven company dedicated to empowering entrepreneurs worldwide. We are seeking an experienced Senior Business Analyst to join the Strategic Modeling team within Care Commercial Success. This role will serve as a senior individual contributor responsible for developing and improving forward looking models that connect revenue, customer demand, capacity, staffing, hiring, and training. The analyst will independently lead complex analyses, translate business assumptions into scalable models, evaluate risk and tradeoffs, and communicate recommendations to senior business partners. This role will also help establish modeling standards and mentor other analysts as the Strategic Modeling capability matures. 

What you'll get to do...

• Build, maintain, and improve end-to-end models for forecasting, capacity planning, staffing, revenue, and strategic business planning
• Translate commercial, operational, and financial assumptions into integrated forecasts that quantify impacts to revenue, demand, workforce capacity, hiring, training, and expense
• Develop models from the ground up and evaluate existing approaches to identify more effective, scalable, and integrated solutions
• Lead scenario analysis, sensitivity analysis, back testing, and model validation to evaluate trade-offs, understand risk, and improve forecast performance
• Partner with cross-functional and executive stakeholders to turn business questions into actionable insights and recommendations, while mentoring and sharing modeling best practices with other analysts

Your experience should include...

• 6+ years of experience in forecasting, strategic modeling, workforce or capacity planning, financial modeling, business analytics, or a related quantitative field
• Demonstrated experience independently building forecasting or planning models from the ground up, with strong experience in time-series and other forward-looking modeling techniques
• Advanced SQL skills, proficiency in Python and/or R, and experience with data visualization tools for analysis, forecasting, modeling, and communicating insights
• Strong problem-solving and intellectual curiosity, with the ability to solve ambiguous business problems, challenge existing approaches, and thoughtfully use AI-assisted technologies
• Strong stakeholder and executive communication skills, with the ability to translate complex analysis into clear recommendations, mentor others, and support business partners

You might also have...

• Bachelor’s or master’s degree in Statistics, Mathematics, Operations Research, Economics, Finance, Business Analytics, Data Analytics, or a related quantitative discipline
• Experience in contact-center forecasting, workforce management, capacity planning, demand planning, strategic finance, or revenue forecasting
• Experience with ARIMA/SARIMA, gradient boosting, simulation, optimization, machine-learning forecasting, or ensemble approaches
• Experience developing analytical tools, models, or workflows that incorporate AI capabilities
• Experience with Amazon QuickSight, as well as model governance, automated backtesting, or integrated modeling processes

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.