Our Journey
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.
About the role
We are looking for a Senior / Business Development Manager to join our Philippines team! This role will focus primarily on account management: building and growing long-term relationships with existing merchant partners, developing growth strategies, and identifying opportunities to improve partner performance.
You'll lead a portfolio of merchant accounts in the fashion and travel space. Beyond managing these key partnerships, you'll also get involved in onboarding new merchants, giving you exposure to different stages of the partner lifecycle. You will also have the opportunity to gain exposure to other markets across the South-East Asia cluster!
Your Adventure Ahead
- Manage and grow relationships with existing merchant partners in the Philippines and SEA cluster.
- Develop mid to top-account growth strategies that drive revenue and improve merchant performance.
- Drive strategic commercial initiatives, including negotiating commercial terms, commission structures, and campaign opportunities. .
- Identify and pitch relevant ad solution packages and campaign opportunities.
- Work with merchants to participate in ShopBack campaigns and other growth initiatives.
- Monitor account performance, use data to identify opportunities, and recommend actions to improve results.
- Support onboarding for new merchants when needed.
- Collaborate with cluster cross-functional teams and regional BD team to ensure merchant initiatives are executed effectively.
Essentials to Succeed
- 4-7 years of experience in e-commerce, account management, business development, partnerships, or a related role.
- Experience managing or growing partner/client accounts with clear strategic planning.
- Strong business acumen, negotiation, communication, and relationship-building skills.
- Exposure to e-commerce, marketplace, or tech platforms is a plus, whether through direct experience, partnerships, agencies, or distributor work
- Independent problem-solving and collaboration.
- Comfortable working with data, performance metrics, and commercial targets.
- Able to turn account insights into practical initiatives that contribute to revenue growth.
- AI-native mindset: prior hands-on experience with AI tools, confident in developing AI automation and agentic workflows to enhance productivity and solve problems.
ShopBacker Traits
- Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
- Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
- Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
- Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.
What's in it for ShopBackers
- Career growth opportunities to take on greater challenges that help you realise your ambitions.
- Be part of a winning team on a journey to global scale.
- Competitive compensation based on performance.
- Candid, open, and collaborative culture where feedback is valued.
