Senior Coordinator, Development Services

About Audubon 

The National Audubon Society is a leading nonprofit conservation organization with more than 120 years of science-based, community-driven impact, dedicated to protecting birds and the places they need, today and tomorrow. Birds are powerful indicators of our planet’s health, acting as sentinels that warn us of environmental change and inspire action. Audubon works across the Western Hemisphere, driven by the understanding that what is good for birds is good for the planet. Through a collaborative, nonpartisan approach across habitats, borders, and the political spectrum, Audubon drives meaningful and lasting conservation outcomes. With over 900 staff and more than 2.65 million supporters working across 11 countries and all 50 U.S. states, Audubon is a dynamic and ever-growing force committed to ensuring a better planet for both birds and people for generations to come. Learn more at audubon.org and on Facebook and Instagram @audubonsociety. 

Position Summary:

The Senior Coordinator of Development Services will be responsible for supporting the Development Services Team on a broad range of operational and administrative matters and must be capable of managing multiple priorities in a fast-paced, cross-functional environment. The Senior Coordinator will assist with a variety of needs to ensure the Development Service team is able to provide invaluable service to the Development team across Audubon. Reporting to the VP, Development Services, the Senior Coordinator will liaise with all members of the Development Services, the broader development team, direct response, legal, finance, and other teams across Audubon.

This position is classified as hybrid, in accordance with Audubon’s “Where We Work” Policy. Hybrid employees are expected to work in an Audubon office every Monday and Tuesday and an additional two days each month of the employee’s choosing. Candidates should be located within commuting distance of Audubon's New York City Office in New York City, NY.

Compensation:

$36.00 - $40.00 / hour

Essential Functions:

• Coordinate activities related to scheduling travel, arranging meetings, processing expense reimbursements, and submitting external invoices for the VP of Developments Service, VP of Development Operations and other Senior Directors on the Development Services team.
• Update Audubon’s donor database, Salesforce, with new information; maintain data hygiene, create custom reports, manage lists, and produce data pulls in support of fundraising and stewardship activities.
• Coordinate with the Office of the Chief Development Officer on projects and special initiatives, managing timelines, tracking deliverables, and ensuring Development Services work is completed accurately and on schedule.
• Provide administrative support (prospect research, list management, reporting, meeting materials preparation, records maintenance, mass mailings, department inventory) for fundraising and stewardship activities.
• Draft, edit, and proofread donor and internal communications, including acknowledgment letters, gift correspondence, event-related materials, and other development documents. 
• Assist the Development Services team with basic technical and logistical needs, design work, printing, preparing materials, and mailings.
• Assist with taking comprehensive notes during meetings with the ability to organize notes and follow-up steps, as needed.
• Create mail merges, print, and stuff envelopes in support of Development Service teams, exercising independent judgment on routine production tasks.
• Serve as a point of contact for some external vendors, including printers, event vendors, and other service providers; manage processing of vendor agreements with internal Audubon teams, and process invoices in a timely manner. 
• Serve as an extension of the Events and Engagement Programs team, providing administrative support for the implementation of fundraising, cultivation, and stewardship events and programs across the network
• Monitor the general development and event email inboxes and coordinate timely responses.
• Monitor the events calendar and Asana event board to ensure timely responses to colleagues across the network.
• Provide on- and off-site support for national board meetings and other events as required
• Coordinate and assist with timely communication about and acknowledgement of gifts (both formally and informally) made by major donors.
• Proofread and review some departmental communications, donor-facing documents, and internal materials prior to distribution to ensure accuracy, consistency, and appropriate tone. 
• Other duties as assigned
• Maintains and fosters culture of safety.

Qualifications and Experience:

• Bachelor’s degree and minimum five years of work experience in a professional setting; nonprofit development experience required.
• Strong in Microsoft Office, Adobe Creative Suite, as well as Salesforce.
• Excellent written and verbal communication skills, as well as a strong ability to edit and proofread documents.
• Detail-oriented approach to work with strong organizational skills, and the ability to maintain confidential information with discretion and integrity.
• Experience with Asana or similar project management software is required; demonstrated ability to stay abreast of time and effort enhancing tools.
• A self-starter, who is able to prioritize and complete work with minimal supervision while meeting deadlines.
• Professional, personable, and efficient approach to all aspects of position; must be a team player with excellent interpersonal skills.
• Ability to travel both nationally and internationally. Ability to work evening and weekend hours. Estimated at 5%.
• Ability to be responsive if needed on evenings, weekends and especially before and during events.
• Interest in development, conservation and the mission of the Audubon.
• Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.
• Experience fostering inclusive and collaborative work environments is valued.

This position is represented by the Communication Workers of America (CWA).

National Audubon Society Competencies: This role will also be accountable to apply and develop the following competencies.

Fostering Relationships: Build trust, mutual respect, and understanding through regular and genuine interactions while promoting a positive and inclusive environment. 

Analytical Thinking: Recognize and value diverse perspectives and experiences in data analysis to foster a more comprehensive and equitable approach to problem-solving. 

Creativity and Innovation: Leverage creativity and imagination to generate new insights and solutions while embracing diverse ideas and approaches that foster innovation. 

Facilitating Change: Work with others to explore innovative approaches to problem-solving while promoting inclusivity, equity, accessibility, and belonging in the change process. 

Team Leadership: Communicate vision and engage others or the team to solve problems while valuing diverse perspectives and fostering inclusivity. 

EEO Statement

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic outlined by federal, state, or local laws. We are committed to providing an inclusive and accessible hiring process for all candidates.

Accessibility Statement

The National Audubon Society endeavors to keep our careers site accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.