Senior Legal Systems and Operations Specialist

Accountabilities:

• Lead the selection, implementation, configuration, and ongoing maintenance of technology platforms and IT tools used by the Legal department.

• Collaborate with Legal team members to identify technical requirements, assess existing systems, and recommend solutions that improve operational efficiency.

• Partner with IT and other internal stakeholders to coordinate technology implementations, communicate business requirements, and conduct User Acceptance Testing (UAT).

• Train and support Legal department users on available technology, ensuring effective adoption and providing guidance tailored to their responsibilities.

• Act as the primary point of contact for technology-related issues, troubleshooting user problems and coordinating resolutions.

• Manage Legal department purchasing, budgets, events, and vendor relationships in accordance with established procurement and supplier management procedures.

• Maintain legal document repositories and implement best practices for document organization, accessibility, security, and retention.

• Coordinate document signature workflows through Salesforce, DocuSign integrations, and other channels, ensuring compliance with internal signing authority policies.

• Support corporate governance administration for domestic and international subsidiaries, maintaining accurate records and documentation.

• Provide administrative support to the Legal team, including coordinating travel arrangements and managing expense reports for senior legal leadership.

• Help ensure that legal technology and operational processes address relevant privacy, information security, and AI governance requirements.

• Undertake additional legal operations and administrative responsibilities as required.

Requirements:

• At least 5 years of hands-on experience working within an in-house corporate Legal department, preferably in a multinational SaaS or technology organization.

• Demonstrated experience implementing, administering, and managing legal technology platforms, including DocuSign, SharePoint, AI-powered contract review solutions, and other Legal IT tools.

• Strong understanding of AI-driven legal technologies and an ability to identify opportunities to integrate AI into legal workflows.

• Practical experience representing a Legal department during company-wide technology implementations, including gathering requirements, coordinating with IT teams, and conducting UAT.

• Previous experience training legal professionals on technology platforms and encouraging user adoption, with knowledge of change management best practices considered a strong advantage.

• Excellent interpersonal and collaboration skills, with the ability to build effective relationships across Legal, IT, Procurement, and other business functions.

• Outstanding written and verbal communication skills, with professional fluency in English.

• Strong organizational and time-management abilities, including the capacity to prioritize multiple competing tasks in a fast-paced, high-pressure environment.

• Proficiency in Microsoft Office Suite and familiarity with legal document management and digital signature workflows.

• Awareness of privacy, data protection, information security, and AI-related compliance obligations.

• Ability and willingness to work consistently during North American Eastern time zone business hours.

• A strong commitment to diversity, inclusion, and fostering a respectful and collaborative working environment.

Additional advantages:

• Familiarity with law firm billing processes and legal vendor invoicing.

• Previous experience in event coordination or project management.

Benefits:

• Fully remote working arrangement from India.

• Opportunity to work with an international Legal team in a global technology environment.

• Exposure to innovative legal technology solutions, including AI-powered tools and automation.

• Opportunities to contribute to the modernization and continuous improvement of legal operations.

• Collaborative and inclusive workplace culture that values innovation, knowledge sharing, and individual contributions.

• Opportunities for professional development and continuous learning.

• Supportive environment that encourages autonomy, creativity, and cross-functional collaboration.