Senior Manager of Hotel F&B - Year Round - Full Time

Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

The Senior Manager of food and beverage will be responsible for providing support and strategic direction to the overall food and beverage functions of the hotel including a full-service restaurant, quick service restaurant, seasonal pool operation, and hotel banquets. Additionally, this person will develop programming, training, and standards, while leading key projects to successful implementation and completion. 

The Senior Manager will effectively oversee the Food and Beverage operations to ensure achievement of overall financial results, increased profitability, and guest and ownership satisfaction. 

Please note: Only qualified candidates with senior F&B experience in upscale, full-service hotels will be considered. 

Resume and cover letter required.

• Oversee all aspects of restaurant, hotel, and event operations at the hotel to ensure excellence in guest service, hospitality, and food quality.
• Drive financial performance of the restaurant by maximizing revenues and controlling COGS, labor, and expenses inclusive of monthly inventory.
• Provide a positive work environment for staff members by giving them the tools they need to be successful with open, honest, and direct communication.
• Maintain the highest standards of cleanliness and food safety and perform needed repairs and maintenance promptly.
• Provide effective leadership for management and culinary teams by being engaged in daily operations, providing direction and support to achieve goals.
• Training: Ensuring all brand and department specific training requirements are met, and training is documented and retained.
• Service Standards: Monitors Food and Beverage service at the hotel. Monitors secret shopper, and other service score/customer feedback programs and reporting and makes recommendations based on findings. Performs regular on-site inspections of Food and Beverage operations for evaluation, training, and support. Works collaboratively with Managers, and Hotel General Manager to determine and implement proper service strategy.
• Encourages and builds mutual trust, respect, and cooperation amongst all team members
• Utilize budgets to meet financial obligations
• Develops and implements food and beverage plan
• Hiring: Work closely with the F&B Recruiter and HR to hire sufficient staff for all outlets at the hotel.
• Compliance with all company policies and procedures as well as any regulatory requirements
• Other duties as assigned

• 10+ years of progressive Food and Beverage management experience at a senior level with back of the house and front of the house operations, ideally with independent restaurant experience, as well as catering, banquets and general hotel responsibilities.
• Hotel management experience is preferred.
• Must be detail-oriented with strong organizational and communication skills.
• Ability to lift, push, and pull up to 25 pounds on an occasional basis.
• Strong professional presence.
• Ability to interact effectively at all levels of the organization.
• Ability to work independently and manage multiple tasks.
• Proven ability to affect change through influence.
• Strong mentoring and team development skills.
• Proven organizational skills and the ability to implement systems, policies, and procedures to ensure effective operations.
• Outstanding leadership, dynamic personality, and the passion to create a culture rooted in hospitality.
• Effective communication, delegation, and the commitment to grow and develop talent.
• Professional maturity, sense of urgency and the constant desire to achieve excellence.
• Entrepreneurial spirit, creative drive, and savvy marketing awareness
• Solid understanding of and ability to create financial statements, budgets, and inventories.
• Proficiency in computer skills, POS systems, scheduling, ordering, and accounting platforms and software
• 2 years of previous work history/education required
• Communicate clearly in English, both verbal / non-verbal, and written
• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards

The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.

Steamboat Resort salary range: $70,000 - $85,000 per year

PHYSICAL REQUIREMENTS

·       Must be at least 18 years of age

·       Expected to communicate clearly in English

·       Must lift and carry up to 50 lbs.

·       Must stand for long periods of time

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Steamboat Ski and Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.