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California, United States
Hybrid
Hi, we're Oscar. We're hiring a Senior Product Designer, Personalization to join our Clinical Product team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role:
Design trustworthy personalized experiences that help members and Oscar teammates understand context, consider recommendations, and take the next useful action.
A Senior Product Designer explores, designs, shapes and reimagines the vision for tools that empower Oscar to deliver best in class care to our Members. The role generates and explores ideas, designs, with hypothesis based testing and experimentation producing high quality features. The Senior Product Designer plays an active role in defining the vision for the product area they support, partnering with cross-functional colleagues to define goals, contribute to roadmaps, identify opportunities, and imagine the path towards a future vision.
As a Senior Product Designer, personalization, you will help build Oscar Health’s personalization platform, using longitudinal member context, real-time behavioral signals, predictive models, and LLMs to forecast what is likely to happen for each member and identify the most useful next action. We combine longitudinal member context with real-time behavioral signals to forecast what is likely to happen for a member and determine the most useful next action for the member to engage across web and app, our member facing health AI agent (Oscar), tools used by Oscar teammates during member conversations, and intentional outbound engagement. The work includes predictive modeling; creating a catalogue of action and journey options to engage members with; recommendation and ranking systems; experimentation and measurement; and practical use of AI and LLMs to interpret context, support recommendations, and generate tailored experiences. We are looking for people who have built and operated personalization, recommender, ranking, predictive-modeling, search, decisioning, or applied-AI systems at meaningful scale. This is a unique opportunity to build an advanced platform leveraging the latest capabilities at an AI-forward company that owns its technology stack, with tangible benefits for members’ health and lives.
You will report into the Director, Product Design.
Work Location: This position is based in our Los Angeles (Marina del Rey) office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
Pay Transparency: The base pay for this role is: $149,040.00 - $195,615.00 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.
Responsibilities:
Requirements:
Bonus points:
This is an authentic Oscar Health job opportunity.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
